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Government’s Support for Employees and Employers impacted by COVID-19
On 1 July, the Government issued Resolution No. 68/NQ-CP setting out policies to support employees and employers affected by COVID-19. On 7 July, the Prime Minister issued Decision No. 23/2021/QĐ-TTg to implement Resolution 68. To action this, Vietnam Social Security and the social insurance (SI) agencies in Ho Chi Minh City and Hanoi issued various official letters to provide guidance on the suspension of SI contributions. Read our latest news on COVID-19 here.
Emerge stronger through disruption: A podcast series
As businesses experience disruption, how they respond can determine their ability to recover and emerge stronger. In each episode of our series, we discuss the challenges and opportunities facing business leaders in today’s environment of global uncertainty.
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Crisis planning
From our experience, a strongly developed crisis response capability is required to ensure the efficient management of incidents in order to minimise associated negative impacts, meet government priorities around maintenance and confidence, and to ensure the continued delivery of critical national infrastructure. Many organisations have these plans in place for the workplace and supply chain but COVID-19 has already unveiled flaws in some. Given the unknown variables surrounding the outbreak, it is important to review crisis and business continuity plans, develop different scenarios and put them to the test.
Effective communication
We are already starting to see mixed messaging on preventing the spread of the virus via the media and negativity across the general public towards others who are wrongly believed to have contracted the virus is becoming a regular news item. Proactive communication for all stakeholder groups, based on factual information, is essential to manage public perception of the outbreak, minimise misinformation and associated panic, and reduce the detrimental impact on the economy and individuals.
Workforce
Whilst the priority remains human welfare, we are hearing about other employee challenges. Examples include establishing the tax position of people who are moving between countries on an emergency basis, through to companies having to plan on putting production lines on pause due to supply chain issues, with the associated potential impact of asking employees to temporarily stop work.
Supply chain
Where clients are reliant on supply chains in affected areas, rapidly depleting stock levels are becoming a significant risk and clients are working through strategies for alternative sourcing. In certain cases, clients are showing signs of distress and stakeholders (e.g. lenders) are concerned about the future viability of the business. We are discussing different potential scenarios and what these mean for their operations, for example, as cases of viral transmission emerge in different territories.
Focus on information
From our experience with working with various organisations during the Ebola and MERS outbreaks, the lack of complete and accurate information was preventing well-considered decisions being made regarding the resources needed to control the outbreak and treat infected individuals. Capturing the correct information and verifying its reliability is vital. Reliable information underpins both crisis planning and response and allows organisations to make informed decisions.
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Implications for your organisation?
Our PwC Crisis and Resilience teams across the network are experienced in working with companies, governments, regulators, NGOs and international organisations around the world, helping them to prepare for and respond to some of the most high profile pandemics, including Ebola, MERS, SARS, H1N1 (swine flu) and H5N1 (bird flu). Key areas that we provide support include:
Developing and assessing crisis and response plans
Designing and implementing timely and targeted communications
Managing, collecting and identifying patient treatment data
Get in touch if you would like to discuss the implications for your organisation.
Get in touch
Johnathan Ooi Siew Loke
Partner, Deals and Consulting Services Leader, PwC Vietnam
Tel: +84 28 3823 0796