Workforce Transformation

Building the workforce of the future

The world of work is changing - fast

Tremendous forces are radically reshaping the workplace. There are new organisational, talent, HR and technology challenges to be faced as business leaders wrestle with disruptive innovation, global trade, skills mismatches and the constant tests of risk and regulation.

Managing talent in a digital world means organisations may need to redefine the way work gets done and create innovative talent ecosystems that build engaged, enabled and agile workforces.

But as they face the future, every organisation is different. Each has a unique history, culture, leadership style and capability set in its employees. PwC can help your organisation untangle the complexities of the changing world of work.

At PwC, we build tailored workforce solutions to help our clients achieve their strategic ambitions - reflecting their uniqueness but also grounded in rigorous analysis and data-driven insight - to create lasting, differentiated value.​

Our experts in five key areas below can give you advice and support to manage your workforce challenges. Our global experience with office location in 138 countries and over 11,000 consulting experts can ensure that you have global best practices in every project. Our local insight, having been in Vietnam for over 30 years, with over 200 dedicated consulting experts, can ensure practical solutions to improve your organisation's operational efficiency to enable sustainable and profitable growth.

Whether you want to improve the performance of your workforce, restructure organisation for agility, design effective compensation and benefits, implement an integrated technology system, or build leadership capability, our Vietnam dedicated team of experts can combine their skills to deliver a practical solution that is tailored to your unique business and its people.

How we can help

People & Organisations Services

Our integrated Workforce consulting approach can help take your business forward by improving your organisational efficiency and enabling sustainable profitable growth through Workforce Productivity and Organisational Capability. In Talent Management and Leadership Development, we can help you assess and train your talents, develop your leaders, coach your executives, and build an effective workforce. Your benefits of exceptional performance, motivated workforce, and optimised processes can be achieved through our focused Performance and Rewards Management. In Innovation and Digital Transformation, we can help deliver innovative growth, develop organisational agility, and build digital transformation for effective digital workplace. In enabling transformational success, our Change Management and Communications can help you build organisational trust, ensure high employee engagement, and gain a competitive edge.

Workforce Productivity & Organisation Capability

Our awards in this area: 

  • PwC named a global leader in Workforce Management Consulting 2019.
  • PwC named an ALM Vanguard Leader in Organisational Strategy Consulting.  

PwC offers customised solutions by optimising employee productivity and organisational agility for strong operational and financial performance. Our services encompass the strategic, operational, analytical and management activities that affect the entire structure and inner workings of an organisation.

Workforce Effectiveness
  • Developing the right people skills
  • Cultivating a highly engaged workfoce
  • Delivering exceptional performance
Organisational Design
  • Refining organisational and job structure
  • Creating position success profiles
  • Aligning resources for performance effectiveness
Process Optimisation
  • Optimising value chain and business ecosystem
  • Improving core and support processes
  • Eliminating operational waste and inefficiencies
Human Resources (HR) Due Diligence & Integration
  • Conducting comprehensive  
  • HR Due Diligence
  • Managing complex cultural integration
  • Achieving synergy expectations

Talent Management & Leadership Development

Our awards in this area:

  • PwC named Global Leader for Talent and Leadership Consulting by ALM Intelligence.
  • PwC named an ALM Vanguard Leader in Business Strategy and Planning Consulting 2019.  

We focus intensely at understanding organisational culture and employee concerns in order to build a deep pipeline of talent and grow leadership capability to capture market opportunities. A clear, measurable and executable people strategy, together with strong leadership, is becoming a key success factor.

Competency Development
  • Building business, functional/technical and leadership competencies to driving business strategy
  • Integrating  competencies in HR system in enabling business growth
Leadership Development & Executive Coaching
  • Defining a core leadership model that is supported by tools and processes
  • Providing highly customised coaching services for senior executives
Talent Assessment
  • Defining leadership capabilities to execute business strategy
  • Analysing leaders`skills to determine leadership potential
  • Creating customised development plans
Advancement Planning  & Career Mapping
  • Developing leadership transition process from individual contributor to enterprise leadership levels
  • Mapping competency requirements and creating clear roadmap to career success

Performance & Rewards Management

Our awards in this area:

  • PwC named Leader in Compensation Consulting in 2019 by ALM Intelligence.
  • PwC named Leader in Health and Wellness Benefits Consulting in 2019 by ALM Intelligence.

We build data analytics capability to provide performance visibility enabling clients to make informed decisions. PwC performance management framework and process optimisation methodology enable clients to achieve highly motivated productive workforce.

People Analytics & Insights
  • Building data analytics capability that brings new insights
  • Enable organisation to increase visibility on human capital performance
Balanced Scorecard/ KPIs
  • Designing strategic performance measures to improve business performance
  • Clear and cascading alignment of key measures and monitoring real-time performance results
Performance Management Process & System
  • Creating strategic management performance framework
  • Identify and improve internal business functions and their resulting external outcomes
Rewards and Benefits
  • Designing total rewards strategically that drives business outcomes
  • Using a combination of technical capabilities, market intelligence and analytics

Innovation & Digital Transformation

Our awards in this area:

  • PwC named Leader in Business Analytics Consulting and System Integration Services in 2020 by IDC MarketScape.
  • PwC rated as Strong Leader in Digital Experience Agencies in Asia Pacific by the Forrester Wave.
  • PwC rated as Leader in Global Digital Experience Agencies by the Forrester Wave.

In this fast-paced digital age. PwC supports in creating innovative performance solutions, implementing and integrating HRIS, and leveraging digital revolution for growth acceleration.

HR Operational & Process Excellence
  • Creating agile fast-transforming organisation
  • Integrating the right talented people, technology and ideas to drive innovation and power-up growth while focused on bottom-line
HRIS - Global Alliances and expertise (SAP Success Factors, Oracle Cloud, Workday)
  • Partnering with the right technology solution providers to design HRIS solutions
  • Managing the implementation of HRIS to improve efficiency, reduce cost, and achieve workforce effectiveness
HR Capability Development
  • Creating diagnostic tools, behavioural economics
  • Embedding a people centric approach to culture to help organisation improve HR function, policy, procedures & processes
Digital Workplace and new ways of working
  • Building greater enterprise value by aligning people strategy to the future business strategy to drive revenue growth and profitability

Change Management & Communications

Our awards in this area:

  • PwC named major player in Transformational Consulting and Integration Services in 2020 by IDC MarketScape.  
  • PwC named a Leader in Communications & Change Management in 2019 by ALM Intelligence.

Getting the best from people at every level when there is constant change is one of the keys to sustainable competitive advantage. PwC has a robust change management approach to ensure leaders and staff understand, accept and drive change, which bring lasting benefits to the company. We partner with our clients to drive change and help clients build capability by providing customised tools, behavioral & cultural interventions and training support.

Cultural Diagnosis
  • Assessing existing culture to understand workforce behaviours
  • Identifying and analysing cultural traits, including strengths and potential challenges, which affect organisational trust & company performance
Building Internal Change Capability
  • Leveraging PwC change methodology to build in-house change management teams and capability
  • Supporting client to drive transformational change through project management and training
Change Readiness Assessment
  • Evaluating the level of risk and readiness for change through in-depth organisational assessments
People Engagement & Communications
  • Embedding the right people communications and cultural interventions in the project delivery model while making the shift from transactional to inspirational communications

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Get in touch

Johnathan Ooi Siew Loke

Partner, Deals and Consulting Services Leader, PwC Vietnam

Tel: +84 28 3823 0796

La Tran Minh

Senior Manager, Workforce Transformation, PwC Vietnam

Tel: +84 24 3946 2246

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