Soft Skills

This course is suitable for everyone who wants to improve their communication skills and improve verbal and non-verbal communication. 

After completing the course you will:

• Learn the best way how to formulate your ideas into a clearly defined goal,
• Know how to structure the message clearly and listen to the others,
• Find out about the basics of decision-making mechanisms,
• Get useful information to achieve good teamwork.

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This course focuses on mastering the key principles of coaching and their application to the work environment. The course consists of lectures on theories concerning good coaching as well as practical exercises where you will utilise the GROW model.

After completing the course you will:

• Get familiar with the basic coaching methods,

• Do a coaching interview that relates to solving various issues or personal development,

• Know how to actively listen, ask powerful question and build trust,

• Be able to recognise situations suitable for using coaching or when to rather use different methods,

• Manage to apply the GROW model in practice and ask relevant questions.  

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The aim of this course is to improve time management in your personal life and at work. The course focusses on the development of techniques related to planning priorities, on the ability to optimally balance workload as well as identify time-consuming activities.

After completing the course you will:

• Have an overview about individual and team time management and its techniques,

• Know how to reduce time-consuming activities,

• Manage to effectively organise your workload and handle multiple tasks in the same time,

• Be able to plan and prioritise workload according to your needs,

• Utilise techniques to fulfil your tasks within given deadlines.  

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This highly interactive course is designed to help participants define their own presentation style and then improve it. The course shows the main principles for drafting a proper presentation and how
to communicate the main message as well as how to make preparation more efficient. The course also strongly emphasises practical exercises on verbal and nonverbal presentation skills under a tutor’s supervision.

After completing the course you will:

• Be able to draft and deliver presentation which is clear as well as professional,

• Know how to properly use your voice and body language during a speech,

• Manage to handle difficult situations or unexpected presentations,

• Have better presentation skills thanks to practical training and feedback from a tutor. 

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Delivering a presentation or managing a meeting confidently and competently is an important skill. It gives you the opportunity to build rapport, show confidence and prove your credibility to clients or within your firm. This training is for people experienced in delivering presentations, or have already attended a presentation skills workshop, and would like to develop their skills and techniques further. The core of the training is based on adopting the pyramid principle by Barbara Minto.

After completing the course you will:

• Know how to define the core message as the critical anchor of your thoughts,
• Be able to build a solid and logical structure and draft a storyboard,
• Have the ability to design slides that are clear, engaging and that have an impact,
• Conduct presentations or oversee meetings with assurance and skill.

PREWORK: The training is highly practical. Therefore, kindly prepare a presentation that you would like to re-design (business topic). Please do not include sensitive information in it (e.g. price offers, etc.)

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