Government and Public Sector

We are committed to helping the public sector transform and deliver affordable, innovative services.

Featured - 2 items

The Fourth Industrial Revolution

Are you ready?

Citizen and public sector upskilling

Key insights and lessons learned from across the PwC network

Addressing government challenges

COVID-19 has accelerated the global megatrends, requiring us to reexamine our priorities and adapt to drastic changes.

We address these trends using the ADAPT Framework, outlining five urgent global issues and their implications. By identifying opportunities and internalising lessons of the pandemic, we believe Malaysia will be able to emerge stronger from this crisis.

Source: ADAPT, Five urgent global issues and implications, PwC, May 2020

Moving forward, the fundamentals that improved prosperity and living standards in the past can no longer be relied upon to address the inevitable disruptions of the future.

The era of passive growth is over. In order for Malaysia to future-proof itself, we recommend adhering to the 5 pillars below.

1. Advancing the digital economy

Governments and businesses must accelerate their digital adoption in order to stay competitive. This will require identifying the right areas for digitalisation, prioritising technological solutions, and enhancing data privacy and cyber-security policies.

2. Enabling regional enterprise growth

Governments need to facilitate regional business expansion, and attract regional investments to benefit from the growing opportunities across Asia Pacific. This will be even more relevant with the signing of the Regional Comprehensive Economic Partnership (RCEP).

3. Balancing supply chains and fostering innovation

Governments will need to support businesses to restructure their global supply chains and transition to regional networks through developing new hubs. These hubs will allow for corporations, start-ups, academia and governments to work together to drive innovation.

4. Future-proofing the labour force

Governments need to prepare a workforce equipped with relevant skill sets for the near and long-term future. This includes identifying the jobs of tomorrow, revising education strategies, and supporting business and local communities to develop the necessary talent for future growth.

5. Working towards a net-zero economy

Malaysia has a large coastal region that is vulnerable to climate change. There needs to be collaboration between the government, businesses, and the public to reduce our environmental impact. The focus to move towards a net-zero economy will be to build solutions that promote greater agritech solutions to enhance agriculture productivity and food security.

Source: Asia Pacific's time, We must act now, PwC, November 2020

Our Services

To deliver the country’s development priorities and achieve the goals of our Shared Prosperity Vision 2030, public institutions will need to build the required capabilities and channel resources effectively and efficiently.

With both local and international experience, our team has a deep understanding of regulatory and economic conditions that can help shape strategy, build trust, and achieve transformation, which we believe are foundational for public sector institutions to successfully execute reforms.

Strategy and policy making

International benchmarking
Competitive analysis
Market and landscape review
Strategic roadmap
Policy review
- Evaluate policy impact
- Determine strategic priorities
- Formulate development plans
- Formulate regulatory framework and guidelines
- Coordinate policy implementation

Public services

Governance oversight
- Board improvement programmes
- Governance framework and practices
- Management oversight and controls
- Governance, risk and compliance culture
- Enterprise risk management
- Forensic investigation and fraud prevention
Organisation effectiveness
- Evaluate institutional structure and function
- Determine strategic priorities
- Formulate institutional framework and design
- Support organisational and people change
- Assess and develop human capital strategy
Operation capabilities
- Align service delivery with strategic directions
- Optimise operating processes and supply chain
- Develop customer-centric operating models
- Design performance measurement

Finance function

Finance management
- Public sector accrual accounting conversion
- Financial management and reporting
- Budgeting and forecasting
- Procurement management
- Tax compliance and advisory
Corporate finance
- Financial position review
- Independent business review
- Corporate restructuring
- Acquisitions and divestment
- Capital raising
- Tax structuring and advisory
Capital project
- Project feasibility and structuring
- Financial modelling and analysis
- Economics impact analysis
- Fundraising advice
- Tax structuring and advisory

Digital solutions

Digital capabilities
- Fourth Industry Revolution and Digital Economy
- Digital ID
- Customer experience
- Big data and analytics
- Digital trust and cybersecurity
- Robotic process automation
Technology applications
- IT strategy and enterprise architecture
- IT function assessment and strategy
- Enterprise applications (e.g. SAP, Oracle, Workday)
- Project management and quality assurance
- Driving transformation through the cloud

Upskilling and reskilling

Digital upskilling
Reskilling and cross-skilling
Target group analysis
Learning and development advisory

Sustainability and climate change

Assurance and reporting
Governance, risk and compliance
Strategic sustainability
Climate change and carbon management
Supply chain and operations
Tax and regulatory environment

Insights

15/11/22

Asia Pacific's Time: Responding to the new reality

Asia Pacific is evolving rapidly. Businesses in the region must reshape uncertainty into opportunity, complexity into clarity, problems into potential.

17/11/20

Stepping forward

In March 2020, PwC launched a three-year strategic, global collaboration with UNICEF in support of Generation Unlimited (GenU), which aims to help upskill millions of young people around the world.

16/11/20

Rethinking ESG in a post COVID-19 world

The risk of climate change and diminished social prosperity are making investors, governments and businesses rethink their Environmental, Social, and Governance (ESG) commitments.

11/10/20

Building more resilient cities to endure COVID-19 and future shocks

Despite the multiple challenges caused by COVID-19, it presents an opportunity for urban leaders to learn the right lessons from this crisis to build long-term societal, economic and environmental resilience against recurring natural and manmade catastrophes.1 The world’s cities are acutely vulnerable to these shocks:...