Technology, Media and Telecommunications

Helping business leaders in the Technology, Media and Telecommunications (TMT) industries manage their complex businesses and capitalize on new windows of opportunity

Blurred lines

The lines between Technology, Media and Telecommunications are increasingly blurred with the much vaulted ‘convergence’ being today’s norm. Existing, competing and succeeding has fast become a daily challenge, with opportunities and risks emerging quicker than ever before. Disruptive business models, the emergence of newer technologies, the rise of emerging markets and the creation of new buyer segments have all led to the creation of more inclusive TMT industry.

Recurring trends of transformation, consolidation and investments in emerging technologies continue to demonstrate the rapid evolution within the TMT industry, which is also seeing increasing interest in digital assets from non-digital buyers. Companies are increasingly focusing on strengthening their innovation and digital capabilities, and automation is at the forefront.

As TMT companies increase collaboration efforts, transform their workforce through technology, and nurture an innovative culture, there will be important risks and challenges to consider. The uncertainty of economic growth, disruption, data privacy breaches and cyberattacks on business information and systems, are top concerns for CEOs in the industry – and the majority have started taking action to prevent related crises. However, how TMT sustain growth amid convergence, increasing competition, and the threat of commoditisation remains to be seen.

About the TMT Practice

PwC industry professionals deliver consulting, tax and audit insights and advice to Malaysia’s leading TMT brands.

The depth and breadth of our capabilities means that we look at the business issues - not just at the accounting and auditing issues - while taking into consideration industry risks and challenges.

Managing evolving value chains, creating compelling customer experiences, managing risk, generating new revenue streams, executing your next deal - our experienced teams stand ready to help.

Learn more about our team.

Insights

Malaysia's Entertainment & Media Outlook PwC Malaysia Entertainment & Media Outlook provides a single comparable source of consumer and advertiser spending data and analysis. Regardless of how you influence business decisions, the Outlook can help you understand industry trends so you can capitalise on new opportunities. The global economic impact of 5G As 5G is rolled out we look into how will it affect the country and industry. Download the 5G Economic Impact Report and try out the data explorer tool to get up to speed on the quantifiable impact of 5G through 2030.

Global Entertainment & Media Outlook Getting personal: Putting the me in entertainment and media Five-year projection of consumer and advertiser spending data across 11 revenue segments and 53 territories Why agility will be key in a 5G world The 5G world is here, ushering in a new wave of collaborative partnerships and revenue models for operators worldwide.

Explore our capabilities and solutions

At PwC, we study and analyse the impact of market and regulatory trends and the effects on you, your business model and your market. Our expertise ranges from major overhauls across such things as your technology or organisational model; to providing point solutions to revenue or cost challenges.

Our key services include:

Malaysian Communications and Multimedia Commission (MCMC) revenue certification - Universal Service Provision (USP) contribution submission regulatory assurance
USP claim submission regulatory assurance
Revenue separation licence fee documentation support
Financial due diligence advice in mergers and acquisitions
Financial Reporting Standard (FRS) gap analysis and conversion advice as well as FRS training and workshops

IT risk assessment
Threat and vulnerability management
Business continuity management
IT review

Corporate Tax:

Corporate tax compliance with value added tax planning input
Tax efficient structuring involving cross border transactions, reviewing differences in tax treaties etc
Conduct feasibility studies and analysis of tax incentives and special incentive packages; this usually entails engaging with various authorities such as Ministry of Finance, Malaysian Industrial Development Authority and Ministry of International Trade and Industry
Stamp duty advice and planning
Transfer pricing planning, bench marking and documentation
Conduct risk assessment and health check on tax positions adopted
Addressing tax issues and assisting companies during tax audit and tax investigations

Indirect Tax:

Assisting with Goods & Services Tax (GST) implementation
Indirect tax advice on sales tax and service tax
Conduct risk assessment and health check on tax positions adopted
Addressing tax issues and assisting companies during tax audit and tax investigations

Individual Tax:

Managing tax compliance and advising on tax obligations of individuals and of expatriates
Conduct risk assessment and health check on tax positions adopted
Rewards planning - providing tax advice on Employee Share Option schemes, remuneration packages etc

Performance improvement across front-, mid- and back-office process areas from product development, through sales & marketing to customer relationship management
Technology planning and optimisation covering, network roll-out approach, maintenance processes, existence (including inventory/site audits) and costing/profitability services
IT strategy, information management, security and IT transformation services
Change preparation and strategy setting, including business case development, market scanning, options analysis and capability reviews
Valuation services, commercial, tax and financial due diligences and corporate finance
Back-office domains covering function effectiveness (for Finance, HR, Procurement), internal control (across internal audit, Enterprise Risk Management (ERM), forensics and revenue assurance) and HR services (including HR strategy, change management & organisation design)
Project delivery, from business case development, benefits tracking to Project Management Office (PMO)

Optimising the value of your digital assets by managing content portfolios across platforms and business units
Sustaining and strengthening profitable consumer relationships by analysing consumer data for addressable content and advertising, using business intelligence solutions
Selecting the right IT systems, operations, structures, and processes to support the successful execution of your digital strategies
Lowering costs through sophisticated content supply chain and physical distribution solutions, including alternate systems such as cloud
Growing your online platform, while controlling for the many new security and execution risks that can damage your brand