GST Solutions

GST implementation is just the first step in being GST compliant. There will be numerous updates and developments with the new tax regime, and it will be important to stay abreast of these new developments to ensure your business remains GST optimised and GST compliant. The Malaysian GST regime provides the authorities with discretion to impose potentially very harsh penalties for non-compliance.

We provide a broad range GST service offerings to offer you peace of mind with managing and minimising your GST risk. For every piece of work, our approach will be tailored according to your needs and concerns, and based on your business and industry sector. Explore our GST service offerings listed below for more information.

GST Advisory

GST Appraisal (Healthcheck)

Since its implementation in 2015, GST has well and truly become an intrinsic part of running a business in Malaysia. But have you considered whether these changes have been properly implemented, and whether they are sufficient to manage your GST risk?

With input from GST/VAT specialists from Australia, United Kingdom, Singapore and New Zealand, we have created a dedicated “GST Appraisal (Healthcheck)” programme to identify, document, test and evaluate the GST controls and processes put in place within your business during the implementation phase.

With extensive experience working on GST implementation projects for a diverse range of industry sectors, we also aim to identify risk areas which have not been adequately addressed. We can provide practical guidance and recommendations on additional measures that your business can put in place to ensure your business is in the best position possible to minimise the risks of non-compliance.

The service includes:

  • Identification of the risk areas which are relevant to your business
  • Prioritisation of GST risks to identify those which require more extensive testing and evaluation
  • Interviews with your key personnel to determine the currently existing controls and processes
  • Walkthrough tests of controls of common business transactions and operations
  • Report outlining our findings, potential gaps or weaknesses based on the controls and processes reviewed by us, along with other comments and recommendations to address these shortfalls for your consideration

GST Compliance

GST Return Preparation

Do you have finance staff on the ground in Malaysia who are well-versed enough in GST to be capable of preparing GST returns?

We offer GST return preparation services to minimise your GST compliance risks. Whether your finance teams are based locally or abroad, we can work with them to undertake the preparation of the Malaysian GST returns for your business.

This service can be complimented with a GST advisory retainer, so that your finance teams can seek GST advice as needed during the day-to-day running of the business.

Certainty and Disputes

GST Appeal Tribunal

The GST legislation provides an avenue for any person aggrieved by the decision of the Director General of Royal Malaysian Customs to lodge an appeal within 30 days from the notification date.

The appeal is to be made via Form B (Notice of Appeal) in 4 copies and a fee of RM200 will be applicable.

Having assisted clients with their appeal to the Customs Appeal Tribunal in the past, we can help you in the following areas:

  • Review of documents and submission of the appeal application to the GST Appeal Tribunal
  • Negotiate with Royal Malaysian Customs to reach a mutual agreed settlement on the dispute matters prior to the hearing
  • Strategise merits of your appeal and add value by reinforcing your grounds
  • Assist you with the preparation of written submissions, witness statement(s) or any other required documentation to ensure a smooth appeal process

Contact us

Raja Kumaran

Tax Director, Indirect Tax, PwC Malaysia

Tel: +60 (3) 2173 1701

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