The Winners
We revealed the winners of the Building Trust Awards (#PwCBTA) 2019 at the Awards Ceremony held on 2 July 2019.
#PwCBTA recognises companies that have made the most efforts to build trust with their stakeholders (for example, their customers and investors). This is done by measuring trust based on:
- what companies say about themselves in their annual reports,
- what their stakeholders say about them in public; and
- how their employees perceive trust in the company’s leadership.
WINNER
Malayan Banking Berhad
“Trust is ultimately about aligning personal and collective interests of a group to a pre-agreed destination - relying on each individual to do his part, so that the outcome is greater than the sum of the parts. The challenge is to ensure agreement among members that group interests should always take precedence over personal ones. It is ultimately a balancing act that needs to be monitored constantly.”
2nd PLACE
Sime Darby Berhad
“Trust is built through time, with a consistent show of transparency, authenticity, reliability, value and good faith. Sime Darby Berhad has developed strong foundations with our stakeholders for over a hundred years, and we will continue to nurture the trust and confidence they have in our brand for the next hundred years.”
3rd PLACE
IHH Healthcare Berhad
“At IHH Healthcare, we believe ‘heartware’ is the key to building trust. We put people first in our business – be it patients, caregivers, doctors or employees. This bond is what enables patients to entrust their lives to us.”
SPECIAL MENTION
For their efforts in building trust as indicated by PwC’s Integrated Reporting <IR> Framework Benchmarking Analysis
Malayan Banking Berhad
For their efforts in building trust as indicated by PwC Malaysia’s Trust Public Poll and Trust Analytics
Sime Darby Berhad
For their efforts in building trust as indicated by Iclif’s Leadership Trust Survey
IOI Corporation Berhad
“The Building Trust Awards is an important reminder to companies on the value of trust, and what impact it has on the success of a business and the strength of a brand.”
“For an organisation to be truly trustworthy, the leader not only has to gain the trust of the people working under him, he/she has to earn the trust of the people outside the organisation as well.”
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