Hear from some of our Finalists
The leaders from the finalist companies tell us how they’re building trust with various stakeholders.
How have your efforts to build trust with your stakeholders (investors, customers, employees etc.) changed over the last 8-10 years?
YBhg Dato' Khairussaleh Ramli
Group President and Chief Executive Officer, Malayan Banking Berhad
Erick Hamburger Barraza
Group Chief Executive Officer, CTOS Digital Berhad
Lim Chern Yuan
Group Chief Executive Officer, Yinson Holdings Berhad
“We have always believed in building long term relationships and a profitable portfolio of sustainable businesses with a deep commitment to good corporate governance and high ethical values. What has changed over the years is consumer preference, market trends and technological advances. To keep up with these changes, we have invested in digitalisation and innovative solutions.”
“We strive to create sustainable relationships with our partners, as our sustainability and growth depend on the products and services delivered by our network of suppliers. At the same time, we empower businesses across our value chain with financial and non-financial contributions that promote their growth and success.”
How does technology impact the way you build trust with your stakeholders, such as investors?
Mohd Rashid Mohamad
Group Managing Director / Group Chief Executive Officer, RHB Bank Berhad
“Technology has a significant impact on how organisations build trust with stakeholders, including investors. At Unisem, we strive to balance the benefits of technology with the need for maintaining personal relationships and trust-building through traditional means such as face-to-face interactions and consistent ethical behaviour.”
How are you sharing your ESG and sustainability efforts with stakeholders including investors, employees, customers to build trust and continue to do so authentically?
Roland Bala
Managing Director, Heineken Malaysia Berhad
“The bar set by stakeholders and the society for businesses to gain trust is seeing an uptick. Hence, it is important for PGB as a leading gas infrastructure company to remain transparent, so that we can foster positive stakeholder relationships.”
“We are committed to excellence in actively conveying our ESG and sustainability efforts, engaging stakeholders with clarity and integrity through various channels internally and externally to inform, seek feedback and continue to build trust.”
“Our sustainability system is firmly anchored in our unwavering commitment to ethical principles, transparency, and best practices in governance. Through our continuous efforts, we provide investors with valuable ESG disclosure and foster employee engagement in our values-driven culture, paving the way for a brighter future.”
How has the trust you have built among your employees helped you take on new challenges or overcome a recent challenge?
Dr Prem Kumar Nair
Group Chief Executive Officer, IHH Healthcare Berhad
“Through transparency, honest and frank internal conversations centred on issues at hand, we are able to collaboratively transform words into actions and deliver on our promises to customers. Leading by example helps to cultivate the same behaviour amongst our people.”
How do you prioritise trust with your external stakeholders (customers, members of the public)?
Sufian Abdullah
Chief Executive Officer, UEM Sunrise Berhad
YBhg Tan Sri Dr Nik Norzrul Thani Nik Hassan Thani
Chairman, Sime Darby Plantation Berhad
“Our dedication to building and maintaining trust with our external stakeholders is not just a business practice—it's a core value woven into the fabric of our company.”
“From enhancing security to exercising good corporate governance, we consistently recalibrate our business strategies to bring greater value to our customers and people. Looking ahead, we aspire to continue building trust and creating impact to help advance customers and the communities we operate in.”
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