- Top level communication
- Behaviour / conduct at the top
- Compliance function & organisational structure
- Governance
Top level commitment
It might be a fraud or corruption scandal making headlines, a data breach or cyber incident damaging customer trust, a dispute with a business partner threatening value, or a potential regulatory breach.
Every client faces unique challenges in an increasingly complex business landscape. Our Kuala Lumpur-based forensic team collaborates with over 3,400 PwC forensic professionals worldwide to help you prepare for, respond to, and emerge stronger from unexpected events.
Whether responding to incidents, putting prevention plans in place, or sifting through vast amounts of information to uncover actionable intelligence, we bring a thorough, professional, and independent approach to help you come out stronger.
We act swiftly and decisively on time-sensitive matters.
We combine experience, training, and sharp instincts to manage unfolding situations without missing the details.
We tackle the unexpected.
We move you from uncertainty to clarity. By investigating the unusual and uncovering the facts, we equip you with the knowledge and insights to make informed decisions that protect your business.
We uphold independence and integrity.
Integrity guides everything we do. From conducting investigations to reporting facts and serving as independent expert witnesses, we commit to making integrity a way of life.
We think differently.
Our team includes lawyers, regulators, law enforcement officers, data scientists, technologists, economists, engineers, forensic accountants, certified fraud examiners, and specialists in computer forensics and corporate intelligence. We bring sector expertise, diverse perspectives, and a healthy dose of scepticism to every assignment.
Fraud and economic crime cut across sectors and size. In Malaysia, 43% of companies report being victims1—often discovering issues too late, and in some cases, damage is irreversible. The impact extends well beyond the bottom line: reputational harm, weakened shareholder trust, lower employee morale, and the cost of enforcement and litigation.
Controls and compliance are necessary, but not sufficient; they can be circumvented. What’s required is a sophisticated, flexible approach that reflects your culture, needs, and issues.
Our Forensics team conducts overt and covert investigations, combining deep investigative experience with local insight, regulatory expertise, and advanced forensic technology.
Our experience spans:
Bribery and corruption, undisclosed conflicts of interest, and improper business relationships
Corporate irregularities and regulatory violations
Asset misappropriation
Financial reporting fraud
Intellectual property infringements including piracy, counterfeiting, and product diversion
Disruption of distribution systems and ‘grey market’ activity
1 PwC’s GlobalEconomic Crime and Fraud Survey:Malaysia Report, 2020.
Malaysia’s anti-corruption regime is in a sustained enforcement phase, with rising expectations from regulators, prosecutors, investors, customers, and business partners. The focus has shifted from intent to impact—stakeholders want evidence of effective, risk-based controls. Organisations must meet these demands in ways that support performance, sustain value, and protect the brand.
At the centre of this landscape is Section 17A of the Malaysian Anti-Corruption Commission (MACC) Act 2009, which has been in force since 1 June 2020. Section 17A introduces corporate liability for failing to prevent bribery. Under this provision, a commercial organisation can be prosecuted if a person associated with it—an employee, director, agent, distributor, joint venture partner, or certain suppliers—corruptly gives, agrees to give, promises, or offers gratification to obtain or retain a business advantage. The law applies to Malaysian-incorporated entities and foreign companies doing business in Malaysia. Enforcement remains active, with authorities continuing to pursue cases under this corporate liability provision.
Section 17A also creates personal exposure for directors and those managing the organisation. They’re deemed to have committed the offence unless they can show it happened without their consent or involvement—and that they exercised due diligence.
Beyond the MACC Act, Malaysian businesses operate within a broader compliance perimeter. Anti-bribery controls intersect with obligations under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001, as well as guidance from regulators such as Bank Negara Malaysia and the Securities Commission Malaysia.
For many organisations, the exposure doesn’t stop at Malaysia’s borders. The US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act (UKBA) have wide extraterritorial reach. They’re often triggered by cross-border operations, listings, counterparties, or transactions. The UKBA’s corporate offence of failing to prevent bribery mirrors Section 17A and reinforces the expectation that businesses implement adequate procedures—especially in third-party relationships. The FCPA’s accounting provisions demand accurate books and records and effective internal controls—expectations that align naturally with a Section 17A-compliant control environment.
Building a programme that meets Malaysian requirements while addressing FCPA and UKBA exposure reduces duplication, strengthens assurance, and makes global stakeholder reviews more straightforward.
What should Malaysian companies do to implement Adequate Procedures?
As of 1 June 2020, Malaysian companies are required to implement ‘adequate procedures’ to prevent bribery. The consequences of failing to do so are severe: if someone associated with the company offers or pays a bribe and is caught, the company’s directors or senior managers are liable to a fine of not less than 10 times the value of the bribe or RM 1 million, whichever is higher, or imprisonment for up to 20 years, or both.
This sobering prospect may not yet be on your radar—or may not feel like an immediate priority. But directors and senior managers need to recognise one thing: tackling bribery is no longer a ‘nice to have’. It’s a must-have. And if you ignore it, you could be personally liable.
But what exactly are these ‘adequate procedures?’ In December 2018, the Malaysian government published guidelines to define them. These guidelines aren’t prescriptive—and for good reason. They’re designed to apply to every commercial organisation in Malaysia, so they focus on high-level principles that each organisation must interpret and implement based on its size, complexity, and risk profile.
The introduction makes this clear with its principle of proportionality: “These guidelines are not intended to be prescriptive and it should not be assumed that ‘one-size-fits-all.’ They should be applied practically, in proportion to the scale, nature, industry, risk and complexity of the organisation.”
The Malaysian government’s guidelines use TRUST as a mnemonic to summarise the principles behind adequate procedures.
Top level commitment
Risk Assessment
Undertake control measures
Systematic review, monitoring and enforcement
Training & Communications
High risk areas
Managing third parties
Reporting
As part of PwC’s purpose, that is ‘to build trust in society and solve important problems’, we help organisations perform anti-corruption risk assessments worldwide—for more than a decade. We help you understand what good practice looks like and what regulators expect from a robust compliance programme. After all, the US, UK, and other countries have enforced similar extraterritorial legislation and commercial requirements for years.
More importantly, drawing on our deep understanding of control failures and weaknesses—gained from many of the world’s most significant anti-corruption investigations—we know how to help your company design and implement controls that can withstand real-world tests.
Please reach out to Alex Tan or Tee Chuen Shiong to have a conversation about your own compliance programme today. Contact details at the bottom of this page.
Every business faces fraud risks—asset misappropriation, bribery, financial misrepresentation, among others. To reduce exposure, organisations need effective policies, procedures, and infrastructure in place.
Fraud risk assessment helps management understand the risks unique to their business and evaluate internal controls to address them.
We can help you:
Undertake a comprehensive fraud risk assessment
Implement or evaluate existing anti-fraud programmes and controls
Design fraud response and remediation plans
Develop tailored fraud monitoring programmes
Conduct training to raise awareness of fraud risks
Understand what leading practice looks like
Our services bring structure and fresh perspective—helping you prevent fraud and emerge stronger when it occurs.
Forensic accounting applies the skills and training of qualified accountants to investigations, disputes, reviews ,and other procedures. The findings often end up in court, so precision and clarity matter.
Our professionals have experience in:
Unravelling complex accounting records to reveal the true nature of transactions
Detecting false or creative accounting entries
Performing procedures for shareholder disputes and other civil matters, working closely with legal professionals
Quantifying the value of losses experienced by an organisation or individual, and acting as an expert witness based on our work
Ultimately, the value of forensic accounting lies in making complex financial information clear—using visuals, graphs and language that non-accountants can understand.
Business disputes and regulatory probes are becoming more disruptive and complex. Success often depends on the depth and credibility of your data, the strength of your analysis, and how both support a winning legal strategy.
Complex litigation requires insight and experience—especially from professionals who know how to interpret financial records and documents. When faced with this challenge, companies and their counsel can call on our litigation support team. We help gather financial data, quantify exposure, and reconstruct financial information.
We also provide expert witness evidence in legal proceedings and present facts that withstand cross-examination.
Our professionals have experience in:
Fact and expert witness testimony
Performing a wide range of financial procedures
Quantifying damages
Serving as arbitrators, mediators or special masters
Business analytics, including quantitative analysis and optimisation of operating metrics
Our team has presented investigation findings and given evidence on behalf of clients before the Kuala Lumpur and Shah Alam High Courts, and has testified as fact witnesses in arbitration and local tribunal courts.
We operate forensic technology laboratories in over 30 territories—including Malaysia—to deliver rapid, efficient responses to fraud investigations, disputes, regulatory matters, cyber breaches, litigation, whistleblower allegations, and other crises. We help you plan for uncertainty, extract insight from your data and make informed decisions under pressure.
Our team uses industry-leading tools to forensically process, store, and review electronic evidence. We have the knowledge, experience, and certifications to handle evidence that meets local and international regulatory requirements.
We can assist you by:
Forensically preserving electronic data from desktops, laptops, servers, and mobile devices
Reviewing and analysing structured and unstructured data as part of an investigation
Making electronic documents available for legal counsel or management to review on a secure online platform
Providing expert witness testimony in court when our findings are used in litigation
When you use data to drive innovation, there’s no room for error. Data quality starts with strong governance. It must be organised, relevant, accurate, and easy to understand. We’ll help you build the right framework, create the strategy, optimise infrastructure, processes, and systems—and foster a culture that makes your organisation truly data-driven.
We also help analyse suspicious transactions by interrogating enterprise resource planning (ERP), financial, and transactional systems to uncover red flags and unusual patterns that may indicate fraud, malpractice, or process weaknesses. Anti-money laundering and economic sanctions are part of our expertise too—we perform suspicious transaction look-back analysis and filter testing to support compliance and remediation activities.
Strategic partnerships often unlock competitive advantages—innovation, growth, pricing, profitability, speed to market, quality, and global reach. But licensing, franchising, supplier, or distributor agreements can be complex. Non-compliance with their provisions can directly impact your bottom line. Over the life of an agreement, revenue leakage can amount to hundreds of thousands—or even millions—in lost income.
That’s why we help clients with contract compliance: checking whether business partners are honouring their agreements and identifying opportunities to recover revenue or cut costs. Often, clients invoke audit clauses in their contracts to bring us in to review partners’ data and records.
Our work helps companies get the best value from their agreements. For licensing and revenue-sharing arrangements, that can mean revenue recovery. For other contracts—sales and distribution, supply, outsourcing, and joint ventures—it can mean cost recovery.
We combine local knowledge, language, and cultural insight to help companies optimise revenue, protect intellectual property, and manage risk.
Business leaders rely on information and intelligence for critical decisions—whether evaluating suppliers, identifying new markets, reshaping strategy, making acquisitions, hiring key personnel, pursuing new business, or responding to crises with forensic insight.
When leaders are informed by relevant, up-to-date, and reliable intelligence, they make better decisions.
Our Intelligence Centre is the engine that integrates vast streams of complex data, analyses the results, and delivers finely tuned intelligence that companies worldwide depend on to achieve the best outcomes. It has helped global clients vet third parties, evaluate deals, identify conflicts of interest, and provide forensic support when needed.
PwC’s Intelligence Centre comprises more than 400 professionals across the globe, speaking over 40 languages. Our team brings diverse expertise—from finance and engineering to military, law enforcement, journalism, and international relations.
We also invest in cutting-edge technology and databases, including consumer sentiment analysis, market intelligence, sanction lists, and financial crime data.
Partnering with us gives you access to a global network of resources and industry-leading intelligence—helping you sharpen your competitive edge.
1. Fictitious training claims by a vendor to a government agency
A government agency engaged us to investigate around 100 training claims from a single vendor. The agency provides grants to local entrepreneurs developing mobile applications in Malaysia, which can be used for technology training and certification through approved vendors.
Our investigation uncovered irregularities in 80% of the claims, including non-existent training sessions, use of vendor employees instead of entrepreneurs, and mismatched signatures. As a result, the agency terminated its contract with the vendor.
2. Conflict of interest and ill management of a government training grant
We were instructed to investigate a training grant programme run by a government agency. The programme offered professional certifications through a network of over 68 training vendors.
We conducted extensive corporate intelligence searches to identify relationships between grant applicants, vendors, and agency employees. We reviewed physical documentation, forensically copied computers and email archives, analysed 5,000 electronic documents, and interviewed relevant personnel and third parties.
Our findings led to the termination of contracts with questionable vendors and disciplinary action against employees involved in the allegations.
Fraud involving senior management
We were engaged to investigate serious allegations against a member of senior management, ranging from physical altercation to self-dealing in awarding contracts to related vendors.
Our work included multiple interviews, forensic imaging of computers and mobile devices, and detailed financial analysis. Based on our findings, the organisation suspended the individual, issued a show cause letter, and ultimately terminated his employment. We worked closely with internal audit, human resources, and external counsel to bring the matter to closure.
ABAC compliance and kickback control gaps
We were engaged to review the client’s internal controls and governance across its portfolio companies, focusing on fraud and corruption-related policies, high-level fraud risk assessment, and the integrity framework.
Our work included analysing payment processes—how payments were negotiated, approved, and recorded—along with payment cycles, standard terms, variation requests, and kickback procedures. We extended the review to third-party policies and agreements to assess compliance. We also evaluated training adequacy for staff and third parties on anti-corruption and ethics, reviewing written materials, and intranet resources.
Our findings identified gaps between the company’s anti-corruption policy and leading practice. We delivered a detailed report with recommendations to the internal audit division.
Conflict of interest and undisclosed relationships
A whistleblower alleged that a director at a subsidiary was offering and selling services on the side. We were asked to conduct an independent investigation into the original allegation, additional issues uncovered by internal audit, and other potential indicators of misconduct.
Our work included walkthroughs and detailed testing of sampled transactions, imaging cloud-based email data, and performing forensic deletion analysis. We identified multiple undisclosed relationships between subsidiary management, vendors, and customers. We reported our findings to the board for their further action
Abuse of foreign worker quota
We conducted a forensic investigation into concerns about the misuse of a client’s foreign worker quota.
Our work included background discussions with relevant employees, reviews of key documents, forensic imaging of targeted electronic devices, and keyword-based analysis of the data. We also interviewed several persons of interest.
Our findings revealed that the individual overseeing foreign worker affairs had potentially misused his role to bring workers into Malaysia without company authorisation. We also identified questionable recruitment documents and possible involvement of third parties.
Procurement kickbacks and vendor collusion
We were engaged to investigate allegations of systemic fraud and employee corruption exploiting a manufacturer’s logistics department and operating procedures.
Our review uncovered over 4,000 fraudulent transactions worth nearly USD10 million. Through electronic document analysis, we identified employees colluding with logistics providers and traced money flows—including property purchases in Malaysia and overseas.
Following our investigation, civil proceedings were pursued against the companies involved, resulting in court awards of nearly RM40 million. We also supported the client in initiating criminal action against implicated companies and former employees, with referrals to law enforcement agencies.