Process Mining

Achieving Working Capital performance with digital transparency

In the current business scenario, managing cash is becoming a priority for organisations. In the complex process landscape of modern companies, it is becoming increasingly difficult to reveal process inefficiencies and pinpoint areas that sub-optimally tie-up cash.

Process mining technology serves as a bottom-up analysis for existing processes at pace, which allows to identify and implement possibilities for improvement. 

What is Process Mining

Process Mining technology optimises business outcomes and drives value by improving efficiency, effectiveness and productivity of operations

The technology methodically draws data from key operating systems of an organisation and reveals the actual process flow. It highlights the deviations from the target operating model, areas of process friction, quantifies improvement opportunities and suggests recovery methods. 

Benefits of Process Mining

Process mining is a cutting edge technology positioned to create complete process transparency. It enables companies to zero-in on process friction points allowing quick recovery action. If implemented correctly to processes that impact working capital, this technology will help in reducing the cash conversion cycle leading to lower cost of operations and more cash for organisations.

Create transparency & evaluate quality

  • Visualization of the actual as-is process including all activities
  • Evaluation of the effectiveness and quality of the overall process

  • Plausibility check of standard deviations

Analyze sub-processes, repetitions & deviations

  • “Drill down” on sub-processes, loops and deviations
  • Localisation of error patterns
  • Investigation of identified error patterns’ root-causes

Identify and quantify the error sources

  • Identification and grouping of error sources

  • Case specific quantification of process errors

  • Preparation of Process Mining Analysis results

How we can help

Together with industry experts, we can work with you to implement Process Mining in your organization. We have the capabilities to assist you in designing bespoke Process Mining solutions and a successful rollout. As an independent advisor, we look at Process Mining in the context of broader business objectives such as sustainably releasing trapped cash and reducing cost

We follow a methodical approach for seamless Process Mining implementation, and more :

Process Mining implementation may lead to operational improvement programs. With our industry expertise and deep experience in working capital management and the underlying operations, we can work closely with our clients for end to end implementation to deliver value.

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Contact us

Ganesh Gunaratnam

Ganesh Gunaratnam

Deals Director, Business Restructuring Services, PwC Malaysia

Tel: +60 (3) 2173 0888

Krishna Chaitanya

Krishna Chaitanya

Deals Senior Manager, Working Capital Management, PwC Malaysia

Tel: +60 (3) 2173 5399

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