Commercial Due Diligence for a potential investment into a HealthTech platform

Summary

We were engaged to conduct a Commercial Due Diligence on an Employee Benefits Software-as-a-Service (“SaaS”) platform in Malaysia, as part of a broader Integrated Due Diligence service that included Financial and Tax Due Diligence

Situation

Our client required an in-depth understanding of the market potential and competitive landscape in Malaysia, Singapore, Vietnam and Thailand, to identify potential growth opportunities

Approach
  • In-depth assessment of the employee healthcare benefits market, including major trends and whitespace opportunities 

  • Benchmarking of key competitors, to establish the target’s competitive advantage 

  • Conducted a survey on target’s key customers to understand overall customer experience 

  • Assessed the target’s business model, financial performance and growth initiatives

Impact
  • Combined insights from the Commercial, Financial and Tax Due Diligence, to develop a holistic investment thesis

  • Identified specific value levers to support future growth and the platform’s pathway to profitability 

  • Identified key deal considerations, including key risk factors, which may impact its potential pathway to profitability

Snapshot of market insights
Key drivers of the employee healthcare benefits market
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Contact us

Yennie Tan

Yennie Tan

Deals Partner Deals Strategy & Operations, and Healthcare Leader, PwC Malaysia

Tel: +60 (3) 2173 0551

Yen Li Cheong

Yen Li Cheong

Deals Director, Deals Strategy, PwC Malaysia

Tel: +60 (3) 2173 0299