We were engaged to conduct a Commercial Due Diligence on an Employee Benefits Software-as-a-Service (“SaaS”) platform in Malaysia, as part of a broader Integrated Due Diligence service that included Financial and Tax Due Diligence
Our client required an in-depth understanding of the market potential and competitive landscape in Malaysia, Singapore, Vietnam and Thailand, to identify potential growth opportunities
In-depth assessment of the employee healthcare benefits market, including major trends and whitespace opportunities
Benchmarking of key competitors, to establish the target’s competitive advantage
Conducted a survey on target’s key customers to understand overall customer experience
Assessed the target’s business model, financial performance and growth initiatives
Combined insights from the Commercial, Financial and Tax Due Diligence, to develop a holistic investment thesis
Identified specific value levers to support future growth and the platform’s pathway to profitability
Identified key deal considerations, including key risk factors, which may impact its potential pathway to profitability
Deals Partner Deals Strategy & Operations, and Healthcare Leader, PwC Malaysia
Tel: +60 (3) 2173 0551