To thrive, legal departments and law firms must improve service levels by thinking creatively about where and how legal services get delivered.
Legal departments and law firms are increasingly turning the spotlight on operations in a bid to increase innovation in delivery methods, control costs, and to improve quality.
Our team combines PwC consulting methodology, data analytics, in-depth knowledge of the legal market and delivery of legal services to provide a structured approach to identify improvement, effectiveness, time, and cost saving opportunities.
We can help you get to the heart of the challenges that your legal department and law firm face. By drawing on our market insights, we provide objective evidence-based solutions to create the optimal operating model.
See our solutions to your challenges
See our solutions to your challenges
In a world where in-house legal departments are facing budgetary pressures to reduce external spend and headcount, we can help you manage your finances to deliver more efficient legal services within your budget constraints.
In-house legal departments are increasingly being seen as value-enabler, and not just a value-protector or cost centre. It’s more important than ever to embed a culture of measuring performance and an ability to articulate value to the business. We can help you harness the power of data to demonstrate the value of the legal function and discover insights.
Where your business’s compliance and control is achieved through considerable manual effort, we can help you navigate an increasingly complex risk and compliance burden and be prepared for the future.
It’s easy to be overwhelmed by the vast number of legal-specific technologies out there. As you look towards updating or better integrating your IT architecture, we can help you invest in the right LegalTech and integrate it into your wider ecosystem, uncovering efficiency where you did not know it existed.
Outdated, disparate and inconsistent processes can weaken synergies between systems and teams within your organisation. We can help you boost team collaboration and drive efficiencies across process flows and knowledge management.
When legal teams recognise the need for change, but don’t know where to start, NewLaw helps to establish a baseline of your current state and unlock new value that's better aligned with the strategic goals of your business.
Starting with a diagnostic of your legal function across people and external counsel, process and technology, and benchmarking against industry peers and global best practices, we co-develop your strategy and transformation roadmap. Leveraging our extensive experience, we can also help you implement these recommendations - including scoping, delivery and change management.
Navigating the fast-moving LegalTech market can be tough. Are you leveraging your current tech stack to its full potential? Do you opt for multiple point solutions or an integrated platform? And what are the 'must-haves' features? Our NewLaw team can help you identify, assess, procure, configure, integrate and embed fit-for-purpose legal technologies to improve your legal team's performance - all within your budget envelope and security requirements.
We help you choose and implement the right contract lifecycle management system from the extensive range of third-party solutions.
We can help you address aspects of the contract lifecycle, including playbook development, technology selection and implementation, compliance monitoring, Contract Lifecycle Management (CLM) platform maintenance and data management, obligations and repository, template harmonisation and contract review, drafting, negotiation and performance.
One of the ways we can help is through our NewLaw document automation offering.
Document automation eliminates the need for manual document creation processes, like drafting, and is replaced by the user answering a simple questionnaire that formats responses into a final document. Our NewLaw document automation team uses software to digitise and automate the production of legal documents resulting in the user being able to quickly and simply produce valuable, uniform and personalised documents with minimal effort.
Legal functions often overlook the power of data, particularly the opportunity to leverage their data to unlock material, future value for their organisations. We help legal teams create and harness their data to inform metrics and enable data-driven decisions. This includes designing an underpinning data architecture and governance framework which integrates all core processes and technologies, and developing a reporting framework (with fit-for-purpose data visualisations) which supports your legal team's tactical and strategic decision-making.
The COVID-19 pandemic has resulted in legal budget cuts, embedded competitive panel pitches as the norm, and moved law firms into the same category as any other supplier. Clients' expectations are higher than ever and they're demanding more for less, which put pressure on law firms' return on investment.
Rising cost pressures and the need for efficiency from leveraging cutting-edge technologies and accessing specialised expertise are pushing organisations towards using new—and no longer 'alternative'—legal service providers. Law firms are facing mounting competition from these providers, as their growth accelerates in the wake of the pandemic.
Today's buyers are looking towards law firms to invest in and use new technologies to improve productivity, efficiency and service delivery. The COVID-19 pandemic put a spotlight on remote and automated solutions, and the effective use of technology is now recognised as a key enabler for successful law firms.
The events in recent years have accelerated the adoption of online/remote working and virtual collaboration. Firms that settle for the status quo will miss out on the potential benefits of improved ways of working such as expanding their hiring pool beyond geographical borders and capturing data to unlock efficiencies. Agile law firms that embrace new ways of working will be most successful.
The lack of specialisation is a leading reason corporate clients switch out their legal service providers, and law firms are beginning to realise that a generalist approach to providing legal services is no longer sustainable.
Differentiated performance is underpinned by strategy execution at all levels to drive transformational change and deliver results that clients and employees value.
We specialise in optimising enabling functions for mid-sized, large and global law firms by helping you build a cohesive, service-oriented culture and an employee experience that differentiates your law firm. And we're able to do this because we understand organisational change and adopt an integrated approach to learning and development, employee engagement and capability-building to deliver your transformation initiatives.
An exceptional client experience has never been more important and you need to adopt new ways of working to set your firm apart from your competitors. We use journey-mapping and human-centred design methods to help you deliver new value to clients and employees. Define your firm in a competitive market with a remarkable client experience.
Your lawyers are the foundation of your business, and their ability to manage legal work is a key driver of your firm's overall profitability. Future-fit law firms deliver legal work efficiently and effectively, form and retain high-performing multi-disciplinary teams; and embed process improvement and service innovation as part of the firm's culture. These outcomes require strong leadership and communication skills, project management and continuous improvement - which are not traditionally taught in law schools.
We offer a range of capability development programmes designed to help lawyers stay up to date with the latest technologies and be more strategic and business-oriented in their approach.
We support all aspects of your data and digital transformation - from requirements analysis to business case building, procurement, integration, configuration and embedment. We start by understanding your existing IT infrastructure and current ways of working to identify opportunities for optimisation and automation, and designing your underpinning data framework. From document management and automation, matter management, secure collaboration portals to AI-enabled document review and e-billing platforms, we have got your legal tech needs covered.
A crisis situation can disrupt operations, damage reputations, and potentially trigger other threats. We can help your team prepare and maintain control of the various aspects of your crisis response with data analytics, live reporting, modelling, crisis preparedness planning and strategic advice, so that you’ll be prepared to tackle crises with confidence and clarity and emerge stronger.
