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COVID-19 hasn’t just accelerated digital transformation. It’s changed the future of work as we know it. The importance of specific skills like digital can no longer be underestimated, as technology becomes even more interwoven into our personal and professional lives. Having adapted to the new normal, workforce expectations have also evolved over the past year, with many wanting greater workplace flexibility and options to work outside the office even post-pandemic.
We explore these themes in the Malaysia report* of PwC’s Hopes and Fears Survey 2021. From the 2,003 local responses gathered from 26 January to 8 February this year, we see that while technology has proven to deliver opportunities, the risks associated with job disruption, the inability to disconnect, and the widening digital divide remain ever present.
*This report may be considered a follow-up to our ‘Digital resilience in a new world’ thought leadership, which was prepared independently by PwC Malaysia in 2020 as a local version of PwC’s Global ‘Hopes and fears’ report published in 2019.
71% are worried that automation is putting many people’s jobs at risk |
88% are ready to learn new skills or completely retrain in order to remain employable in the future |
55% prefer a mostly virtual work environment |
28% are able to disconnect from work outside working hours and make use of their full annual leave entitlement |
85% say they want to work for an organisation that will make a positive contribution to society |
Asia Pacific Sustainability, Strategy & Transformation Partner, PwC Malaysia
Tel: +60 (3) 2173 0348