We see a lot of companies pull traditional levers to drive operational excellence, hoping to realise productivity gains or drive cost out. However, these approaches often deliver varied results, and can take a significant amount of time to implement and realise the benefits.
A people-focused approach is often what is missing. Our experience is that by investing in people through Perform, our internationally recognised and award-winning approach, you will develop the capacity and capabilities of your staff to embrace and lead continuous improvement programmes, along with driving new behaviours to increase effectiveness and efficiency in your organisation and improve customer outcomes. We provide you with the tools and techniques to sustainably manage and improve performance.
With Perform, we can help your organisation deliver results in the fastest most effective and sustainable way, enabling you to reach your performance goals with ease.
Over the years and various projects, we have developed a benchmarking and analysis approach to 20 discrete areas within hospitals. These areas cover front line operational areas, clinical support areas, workforce, and non-clinical functions:
A key outcome of utilising this analytical tool is to determine which of these 20 areas would have the most potential for productivity, efficiency, and performance improvement.
Quantified client outcomes have included: