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Global Economic Crime Survey 2024: Singapore highlights
For Singapore-based companies, fraud remains a persistent challenge in all its forms, especially in their overseas operations.
The South East Asia Consulting Financial Crime Unit (FCU) is a team of financial crime professionals located across the region. Our vision is to create a more secure and prosperous society by helping fight the pervasive impact of global financial crime.
Our diverse team consists of policy and regulation advisors, operations professionals, data and analytics, and technology practitioners, with significant depth and breadth of experience of helping clients contend with their most pressing financial crime challenges.
We are committed to the fight against financial crime in all its forms. Through the use of technology deployed with strong operational discipline, we bring innovative solutions that allow our clients to effectively prevent and detect financial crime.
The FCU has been recognised as an industry leader for our differentiated operations capability, market impact and vision.
It is impossible to effectively remediate an issue without first fully understanding the root cause. If this is done effectively, organisations can emerge stronger out of any issue. We help financial institutions to establish the facts and get to the bottom of financial crime issues including regulatory breaches, individual misconduct, control or system failure and senior management accountability.
The FCU has established a specialist Financial Crime Operations Center (FCOC) in Manila providing a unique solution for clients looking for high quality, skilled teams that can deliver operations with cost effective resources. Our center is the only specialist financial crime operations center in the region and supports financial institutions with a global footprint, and has a particular capability in delivering KYC, enhanced due diligence, anti money laundering analytics and transaction monitoring operations. It offers end to end remediation support, as well as business-as-usual managed services for the outsourcing of financial crime operations. At the Manila FCOC, we are proud that:
Our technology specialists help clients with the requirements of financial crime surveillance, monitoring and remediation in a data-driven world. We support clients across the technology lifecycle:
We understand the key milestones in the client lifecycle for financial institutions. We support financial institutions in developing processes that can manage risks, enable informed decision-making and satisfy customers. This includes support on:
We support financial institutions in contending with the dual challenges of detecting suspicious transactions and managing the operational rigour required to conduct effective investigations on the output of their monitoring solutions. From scenario optimisation or insights on the latest machine learning solutions to advice on operating model optimisation, we have insight in the following areas:
Fraud is a complex challenge for all financial institutions impacting customers, reputation and shareholder value. We provide a range of anti-fraud services to help financial institutions to build and strengthen anti-fraud programs in a cost effective way, including:
Learn more by reading our client success stories.
Our client required support identifying coverage gaps in the selection of rules of the current state transaction monitoring system across over a dozen countries in the Asia Pacific region to address money laundering risks inherent in the products and services offered by the bank. By analysing and grouping over 1,500 money laundering and terrorist financing red flags from over 120 sources, we conducted a gap analysis to understand the bank’s residual risk. Based on this exercise, we provided the client with a prioritised roadmap on areas requiring remediation and identified areas for global-level alignment of transaction monitoring rules.
Our client required a rapid injection of operation capability and capacity to manage their transaction monitoring alert volume & process. We conducted an end-to-end analysis of current transaction monitoring operations, business requirements and target operating model. We designed a remediation roadmap, uplifted capability and capacity, ensured alignment with regulations and best practices and facilitated the long-term implementation of the AML transformation strategy.
Our client required help to conduct periodic reviews of their corporate and financial institution clients. We rapidly deployed a team of 50 analysts, quality control staff and subject matter experts in our Manila FCOC. We onboarded the team onto bank systems, conducted policy training, defined an efficient process flow including quality control gates and designed suitable governance and management reporting. We were able to complete all the cases within the client’s timeline to the quality standards required while actively improving efficiency.
For Singapore-based companies, fraud remains a persistent challenge in all its forms, especially in their overseas operations.
Learn how companies can embrace risk to prevent economic crime and disclose its consequences for future growth through our Global Economic Crime Survey.
PwC presents how technology transforms the KYC process and highlights the key areas to consider for successful implementation of perpetual KYC.
Ahead of the regulations, financial institutes are jumping on the technology bandwagon to tackle issues relating to anti-money laundering (AML), countering the financing of terrorism (CFT) transaction monitoring and fraud detection. Regulatory bodies and FIs alike have more to consider when entering the RegTech sphere.
Partner, Financial Crime Unit, South East Asia Consulting, PwC Singapore
Tel: +65 8855 5837