Digital Innovation Office

Most leaders recognise the need to innovate to thrive in the new world, but struggle to show returns on innovation. With our experienced team of consultants, entrepreneurs, designers, technologists and product managers, we have worked across industries to help leaders and teams identify meaningful areas of innovation that create value and impact to their organisation and customers. We take a practical approach to innovation through co-creation, agile development and introducing ways of working that provide confidence.

What is your organisation’s innovation appetite?

How you should manage innovation has to take into account an organisation’s risk appetite. Disruption, experimentation and alternative thinking can be reinvigorating for some, and destabilising for others. Thoughtful top-down management of innovation and transformation initiatives are key to harnessing the benefits of new ways of working, so that real feedback and insights can be gathered bottom-up.

It takes trust in leadership for organisations to rally their staff and clients together to let new ideas take flight.

How should innovation be managed from ideation to implementation? How do we determine suitable KPIs? What should the focus of our efforts be on?

These are some strategic areas we have worked on with our clients.

Digital transformation
Technology advisory and scouting
Market research and case studies
Horizon scanning
New business models
Product roadmap
Innovation framework

Often, there are specific departments or sections of the business that allow for quick productivity gains from new technology or from improving operational flows. Some areas you may wish to start exploring include:

Robotic Process Automation (RPA)
Data analytics
Digitalisation
Document analytics
Product and solutions provider management
Customer interaction and communication
Employee engagement

Featured

Managing innovation realistically

Innovation management helps organisations deal with change and maintain competitive advantage. Here are five practical tips for corporate innovation.

Find out more

At PwC, we continue to innovate and transform

In serving your needs, we bring with us first-hand experience in the digital innovation journey, which gives us invaluable insights into how organisations truly experience transformation.

The story of the Digital Innovation Office began in 2018, when the team was set up to facilitate the digital transformation of PwC Singapore. Over the last few years, we have invested over US$3B in our workforce and our systems globally, including US$10M in Singapore. With structured programmes to upskill our workforce, as well as to promote a culture of learning and a digital mindset, we have seen our IMDA Digital Acceleration Index rise dramatically, cementing our position as a “Digital Leader” in the professional services sector in Singapore.

We had taken into account our firm’s own culture and aspirations to craft our strategy and implementation, and it has worked well for us. Now, we take this valuable first-hand experience to help our clients customise similar programmes to make it meaningful for their context.

Have a chat with us, and let’s share stories on how we can continue growing and changing with the times.