Process Intelligence

Optimising and aligning your processes to the needs of today

Closing the gap between how processes are intended to work, and how they work in reality is integral to business success. 

In a fast moving era where organisations are transforming and businesses need to keep up, your operational processes need to perform just as well.

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To be able to compete in a disrupted market, companies need to ensure processes are effective, time wasters are eliminated and unquantified costs are identified. Only then, can business objectives be met.



PwC can offer an end-to-end process overview for any process across the organisation, giving you total transparency, as well as identification of current levels of standardisation and control efficiency.

We can assist with the design and monitoring of KPIs, volumes and deviations - and offer process health checks and dashboards for continuous monitoring.

By analysing real data from your systems, the need for time consuming and subjective, manual approaches can be removed and instead you can be provided with clear improvement plans to address any identified gaps, leading to:

  • Cost effectiveness
  • Trust and confidence
  • Visibility
  • Objective results
  • Continuous monitoring

Contact us

Cristina de Torres

Cristina de Torres

Partner - Business Process Optimisation, PwC Middle East

Tel: +971 56 682 0629

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Contact us

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Adnan Zaidi

Adnan Zaidi

UAE Risk Leader and Middle East Assurance Clients & Markets Leader, PwC Middle East

Tel: ​+971 56 682 0630

John Saead

John Saead

Partner, Internal Audit & GRC Leader, PwC Middle East

Tel: +966 56 007 9699

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