Health Industries

Enabling our clients across the Middle East to solve their most complex problems by delivering differentiated insights and experience using digital innovation and operational solutions.

Featured - 4 items

Longevity and Ageing Populations in the GCC

From awareness to action

Elevating autism care in the GCC for meaningful change

Advances in Regenerative Medicine & Gene Therapy

The Key to Unlocking a More Personalized Healthcare Journey

Care Coordination

A golden thread to transform healthcare

The New Health Economy

Disruptive technology and scientific breakthroughs offer endless opportunities for the growing healthcare sector. However, this sector is still facing a number of challenges such as rising costs, the move towards value-based care, and an increase in chronic conditions. Tied in with more informed and connected consumers and the rapid move towards digitisation, the health sector in our region is undergoing major transformation to deliver person-centred care, with better health outcomes at more affordable, sustainable costs.

The recent health crises and possibility of future epidemics have challenged healthcare organisations to build more resilient and sustainable models, creating opportunities for new models of care, embracing digital innovations, exploration of new funding models and in general a closer collaboration across the public and private sectors.

At PwC, we work side by side with our clients to guide and prompt them on their transformation journey to adapt to the New Normal by bringing deep sector insights and our expertise across all aspects of healthcare, and the power of our Global PwC network and partners. Underpinning all our work in health is our sense of purpose and appreciation for the privilege to help shape this vital sector. We pride ourselves on our people and our teams and are always working towards our overall vision of improving healthcare, for the greater good of society.

How can we help:

Digital Strategy & Transformation

Reinvent digital enterprise with the right digital strategies, innovation & transformation models to drive results that will redefine the future.

Types of offerings:

Digital strategy and transformation
Digital health standards and policy frameworks
Digital hospitals, strategy and operations
Innovation strategy
Business model transformation
Innovation spaces and design studios
Experience strategy, assessment, design and improvement
Business intelligence and analytics
Digital health maturity assessments

Data Insights & Applied Intelligence

Drive experience, clinical and business outcomes by harnessing the power of data using advanced analytics.

Types of offerings:

Data research, strategy and governance
Information Architecture (IA)
Data security strategy and architecture
Strategy and implementation of data platforms for different care platforms
Performance and KPIs management
Population health models

Innovation, AI & Human Experience

Shape human experiences that leverage emerging technologies to reimagine the way healthcare is provided by keeping people at the heart of everything we do.

Types of offerings:

Healthcare innovation
People experience and engagement
Caregivers experience and engagement
Consumer prevention and wellness experience and engagement
User research, persona definition and journey mapping
User experience and user interface (UX/UI) design
Usability testing
People experience labs

Health Technology Modernisation

Reimagine core healthcare systems to adapt to rapid changes to business, operational, performance, clinical, and technical demands.

Types of offerings:

Health enterprise architecture and blueprint
HIE and interoperability standards (MDM and registries, terminology services)
Hybrid cloud strategy for healthcare systems modernization
Cyber security and digital trust
Health enterprise technology, product and vendor selection
Cloud technology, product and vendor selection
System Integration and Implementation inc. data migration, testing, quality management
Program and vendor management

Operations Improvement

Instigate leaner operations within any healthcare setup that is mandated by standards of quality, safety and excellence.

Types of offerings:

Operations strategy
Performance improvement strategy, systems and methodologies
Clinical quality outcome improvement, sustainability and accreditation support
Supply chain operations
Process reengineering through the deployment of lean principles
Deployment of value based healthcare delivery models at the provider level
Experience assessment & Improvement Operations strategy

Model of Care Design & Implementation

Develop and implement new models of care delivery that ensure alignment with key system transformation agendas.

Types of offerings:

Designing models of care and effective system wide patient pathways and wellness programs
Implementing care models using an innovative approach that builds local capability and influences process as well as behavioral change effectively
Service and capacity planning to enable the activation of transformed patient pathways

Healthcare Financing

Support healthcare regulators, payers and providers with finance reform strategies and develop capabilities in related building blocks.

Types of offerings:

Funding Reform
Insurance Strategy
Clinical Costing
Clinical Coding
Pricing
Revenue Cycle Management
Health Information Management
Clinical Document Improvement

Workforce Transformation

Customize and reinvent HR processes and systems within the healthcare organization to ensure better care and organizational outcomes.

Types of offerings:

HR strategy and deployment
Job planning & analysis
Job descriptions
Diversity & Inclusion practices
Talent acquisition and development
Employee experience
Motivation and compensation
Experience assessment and improvement

Emergency Preparedness

Develop business resilience and emergency preparedness plans and support the implementation of these.

Types of offerings:

Environmental scanning and risk assessment
Government response management framework development
Readiness assessment
Preparedness and response planning
Plan mobilization, implementation and monitoring
Strategic and operational support

Health Programme Management

Assist clients in delivering transformational programs and more efficiently manage complex enterprise portfolios and programs.

Types of offerings:

Program governance requirements and mechanisms design for reporting and decision making
Program and project management standards and guidelines development including processes and templates
Consolidated reporting and tracking dashboards covering the project’s overall progress, milestones and activities, actions, vendors performance, KPIs, risks and issues

Restructuring & Health System Design

Reinvent regulator and provider systems, process and outcomes to match the volatile and ever-changing healthcare sector.

Types of offerings:

Environmental scanning and regulator governance strategy
System and process transformation
Capability building and development
Policies, procedures and standards

Capacity Planning

Plan for and manage the ever-changing clinical and care demands of patient populations by designing robust capacity planning and management solutions.

Types of offerings: