Consumer Markets

As technology rapidly changes every industry, PwC's Consumer Markets sector brings an in-depth understanding of industry dynamics, extensive experience along the entire value chain and broad functional capabilities. We’re helping businesses evolve and thrive in a changing world.

How resilient Middle East consumers have responded to COVID-19

Our new report is based on a Global Consumer Insights Survey COVID-19 Pulse – a snapshot survey that analyses how consumer attitudes in the region have been affected by the lockdown. It identifies key regional trends to watch in a retail landscape likely to be impacted by social distancing and other virus-suppression measures for some time to come.

Click here to read the report

 

Trust may be intangible, but it is a crucial motivation in consumer purchase decisions. Trust is not just a value; it is a strategic asset essential for business success. Consumers trust brands they love, value organisations that use their data responsibly and are loyal to businesses that address environmental concerns. With the rise of GenAI, trust is even more pivotal, as consumers need reassurance about data security and ethical AI usage. Trusted brands benefit from greater consumer engagement, enhanced personalisation in sales and strong brand advocacy.

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Norma Taki, Deals Partner and Consumer Markets Leader speaks about the most significant emerging trends and growth potentials in the retail sector. Watch her interview at the 9th Retail Leaders Circle MENA Summit in Riyadh.

Contact us

Norma Taki

Norma Taki

Deals Partner and Consumer Markets Leader, PwC Middle East

Tel: +971 4 304 3100

Stephen Anderson

Stephen Anderson

Strategy Leader, PwC Middle East

Roy Hintze

Roy Hintze

Partner, Middle East Consumer Markets, PwC Middle East

Tel: +971 56 682 0528

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