Public safety technology

Where is public safety technology heading?

Public safety is at the heart of any country, organisation, or city's aspirations. This means implementing cutting-edge security systems that aim to predict and respond to incidents, keeping citizens and critical infrastructure safe. There are three critical domains of public safety: border control and security, policing and law enforcement, and fire and emergency services. These domains intertwine and coordinate with each other through technology-enabled services, seamless operations, and timely response, fundamentally enabled by a central intelligent hub in command-and-control centres.

In the Middle East, physical security has evolved from traditional out-of-the-box solutions to customised cognitive product offerings. Innovation led by regional customers is shaping products across the security ecosystem, such as 5K cameras with inbuilt self-learning analytics, drone-based crowd management, VR-based command centres, AI-based screening systems, and other emerging technologies.

How do public safety technologies help city administrators tackle evolving threats?

1

Critical Infrastructure Failure

By monitoring critical infrastructure in real-time, the CCC can quickly detect anomalies or failures, allowing for prompt maintenance or repairs. Predictive analytics can foresee potential issues before they become critical, ensuring uninterrupted services and reducing downtime.

2

Cyber Security Breaches

Centralised security protocols and encryption mechanisms within the unified CCC systems can safeguard confidential databases and communication channels from unauthorised access. Advanced threat detection systems enable immediate responses to breaches, safeguarding data integrity and confidentiality.

3

Terrorism

The unified CCC system facilitates intelligence sharing and coordinated operations between law enforcement agencies, enhancing the effectiveness of efforts to combat terrorism. Real-time data integration and analysis improve situational awareness, enabling preemptive actions and coordinated responses.

4

Organised Crime

The unified CCC system supports intelligence sharing and joint operations to tackle organized crime more effectively. Enhanced data integration and analysis help law enforcement agencies identify criminal networks and coordinate strategies to dismantle them.

5

Jurisdictional Issues

Standardised protocols and interoperable systems within the unified CCC platform can streamline communication and collaboration between different law enforcement jurisdictions. A unified command structure ensures coherent operations, reducing bureaucratic delays and improving response times.

6

Cross-border Conflicts

Diplomatic channels and crisis management protocols within the unified CCC system can facilitate de-escalation and resolution of border disputes between neighbouring countries.

7

Natural Disasters

The unified CCC system can provide early warning systems and emergency response coordination systems to minimise the impact of natural disasters and facilitate swift recovery efforts by optimising resource allocation and emergency planning.

8

Physical Security Risks

Integrated physical security measures within the unified CCC system, such as access controls and surveillance systems, can enhance the protection of critical infrastructure from physical threats. The CCC can oversee automated security protocols, ensuring rapid response to unauthorised access or security breaches.

9

Pandemics and Health Emergencies

Integrated public health surveillance and response capabilities within the unified CCC system can enable proactive containment and mitigation of disease outbreaks by tracking infection patterns, manage quarantine zones, and disseminate vital information to the public.

10

Transportation Failures

The CCC can enhance the reliability of mass transportation systems by continuously monitoring operational status and performance in real-time. Predictive maintenance algorithms can identify and address potential issues before they result in system failures.

Explore: Public safety technology offerings

Command
and control
centres

Mission critical
communications
services

Policing
Technology

Smart building
& Critical
Infrastructure

Customs and
Border Security
Technology

Command and Control Centres at PwC

We deliver cognitive Command and Control Centre solutions designed to create safe, secure, and efficient environments. By integrating innovative and emerging technologies, we enable real-time monitoring, rapid response, and proactive management of diverse operational challenges. Our CCC solutions provide actionable predictive insights, enhancing decision-making and operational efficiency to support the vision of a smarter, more resilient future.

Capabilities

Concept of operations (CONOPS)
CCC operating models
CCC blueprint and IT architecture
CCC processes
Implementation roadmap

Case study

PwC partnered with a major Giga city in the Middle East to establish a cutting-edge Cognitive Command and Control Centre, ensuring a "safe, secure, and reliable" urban environment. Our team developed a technology-enabled, integrated CCC operating model, leveraging innovative solutions to support the Giga Smart City’s ambition of becoming the safest place on Earth.

Discover: PwC’s unique edge

1Command and Control Centre VR Lab

Close

Innovation. Speed to results. Industry differentiating partnerships.

We partner with the industry’s leading command and control solutions’ provider for security and mission-critical operations to jointly create solutions and help our clients maximise the opportunities that public safety offers.

PwC and OODA combine their deep industry, business and technology skills, experience and assets to deliver the industry’s first of it’s kind state-of-the-art VR-Based command and control center.

Get hands-on with advanced dashboards for in-depth analysis and reporting.

Register your interest to visit our Command Centre

PwC Command centre Fut'VR'e Lab

Our Command Centre Fut'VR'e Lab is a vision of the future in urban security and incident management. Here’s what makes it unique

2Smart buildings cost estimation tool

Close

Digital solutions/ Interventions cost estimation tool

Comprehensive tool to understand cost and ROI for your asset or facility

A comprehensive tool for users to select use cases, devices or digital interventions, and understand CAPEX and OPEX required, along with RoI and impact on the quality of life of residents and visitors residing / using in the asset.

Accessible from anywhere

A web-based platform accessible from laptops, tablets, and phones

Benefits of DICE tool

User-centric packages Building customised service packages based on the requirements of the citizens and users therefore driving user engagement and establishing a sense of community

Software-as-a-Service Leveraging the tool created from the DICE framework through subscription-based or on-demand models to enable access and boost innovation.

Revenue Realisation DICE tool shall help in, identifying realistic return on investment (RoI), and for determining CAPEX / OPEX for better revenue forecasting, budgeting and resourcing allocation

Schedule a demo

3Multiple Patents in Command and Control Centres

Close

1

A system for auto configuration of a surveillance system based on initial survey data.

In case of change in surroundings, CCTV will automatically adjust to the new scene/field of view in order to minimise false alarms.

2

A system and method for detecting presence of a desired object in camera frames utilising a voice guided command centre.

Voice guided investigation in real time and recorded videos.

3

A system and method for generating an incident storyboard.

Automatic auditable sequencing of images, videos, comments from all stakeholders responding to an incident.

4Command and Control Centre (CCC) Maturity Index

Close

Discover the Command & Control Center Maturity Index—your roadmap to transforming Command & Control Centres from basic monitoring hubs to cognitive automated systems, ensuring cities are safer, smarter, and ready for the future.

Particpate in CCC Maturity Index discovery^new

Lead:

PwC's Thought Leadership

13 results

17/12/24

Transformation and project management survey part 2

PwC’s 27th Annual CEO Survey: Middle East Findings found that 48% of Middle East CEOs don’t think their organisations will be economically viable 10 years from now if they do not evolve, up from 35% last year. This indicates that transformation is top of mind of business leaders in the region, with 69% of CEOs indicating technological change and 63% citing changes in customer preference as critical factors shaping the creation, delivery, and capture of value over the next three years.

17/12/24

استطلاع التحول وإدارة المشاريع - الجزء الثاني

في نتائج استطلاعنا السابع والعشرين لآراء وانطباعات الرؤساء التنفيذيين في منطقة الشرق الأوسط1 ، وجدنا أن %48 من الرؤساء التنفيذيين في المنطقة لا يعتقدون أن مؤسساتهم ستتمكن من الاستمرار اقتصاديًا بعد 10 سنوات ما لم تتطور، مقارنة بـ %35 العام الماضي. وهذا يُظهر أن التحول هو محط اهتمام قادة الأعمال في المنطقة، حيث أشار %69 من الرؤساء التنفيذيين إلى التغير التكنولوجي، و%63 منهم ذكروا التغيرات في تفضيلات العملاء، كعوامل رئيسية لتحقيق القيمة وتقديمها وتحصيلها على مدى السنوات الثلاث القادمة وهذا يُعزز أهمية مكاتب التحوُّل في دفع وتحقيق التحوُّل بنجاح.

12/11/24

Revolutionising customs with AI

This paper highlights that AI adoption starts with experimentation and prototyping, which ultimately lead to a broader strategic vision. It examines the challenges in this journey and demonstrates how AI can streamline and automate customs processes, enhance security, and facilitate legitimate trade.

03/11/24

Destination 2030: A guide to improving road safety governance

Reducing road deaths is a critical priority at both global and local levels. It is a key focus in the national visions of regional governments and ranks high on the agenda of global governance bodies like WHO and World Bank, as well as international targets such as the SDGs. The number of lives lost and negatively impacted as a consequence of a road traffic collision remains too high, and with this comes an almost unbearable burden of social and economic harm. By reducing deaths and injuries, we can unlock human capital and improve overall productivity. Additionally, enhancing safety is crucial for attracting inward investment and tourism, both of which are key to economic diversification efforts across our region.

Participate:

Be a part of Public safety change

We're on a mission to shape the future of public safety technology, and we need your insights! Share your innovative ideas and use-cases to help us explore new possibilities and create safer, smarter communities together.

0+

Ideas submitted

0+

Ideas implemented

Submit your idea

Stay Informed:

In Latest News

5 results

04/03/24

PwC at LEAP 2024

20/03/24

AI-backed platforms can keep public safer and better informed

18/02/24

The Future of Public Safety in Smart Cities

02/09/24

Why the middle east is betting big on AI

Meet: Public safety technology team

Left Right

Public safety technology

Where is public safety technology heading?

How do public safety technologies help city administrators tackle evolving threats?

Critical Infrastructure Failure

Cyber Security Breaches

Terrorism

Organised Crime

Jurisdictional Issues

Cross-border Conflicts

Natural Disasters

Physical Security Risks

Pandemics and Health Emergencies

Transportation Failures

Explore: Public safety technology offerings

Command and Control Centres at PwC

Mission critical communications services

Policing Technology

Smart building & Critical Infrastructure

Customs and Border Security Technology

Discover: PwC’s unique edge

1Command and Control Centre VR Lab

Innovation. Speed to results. Industry differentiating partnerships.

We partner with the industry’s leading command and control solutions’ provider for security and mission-critical operations to jointly create solutions and help our clients maximise the opportunities that public safety offers.

PwC Command centre Fut'VR'e Lab

Our Command Centre Fut'VR'e Lab is a vision of the future in urban security and incident management. Here’s what makes it unique

Rajat video public safety

2Smart buildings cost estimation tool

Digital solutions/ Interventions cost estimation tool

Comprehensive tool to understand cost and ROI for your asset or facility

Benefits of DICE tool

3Multiple Patents in Command and Control Centres

A system for auto configuration of a surveillance system based on initial survey data.

A system and method for detecting presence of a desired object in camera frames utilising a voice guided command centre.

A system and method for generating an incident storyboard.

4Command and Control Centre (CCC) Maturity Index

Discover the Command & Control Center Maturity Index—your roadmap to transforming Command & Control Centres from basic monitoring hubs to cognitive automated systems, ensuring cities are safer, smarter, and ready for the future.

PwC's Thought Leadership

Transformation and project management survey part 2

استطلاع التحول وإدارة المشاريع - الجزء الثاني

Revolutionising customs with AI

Destination 2030: A guide to improving road safety governance

Be a part of Public safety change

In Latest News

PwC at LEAP 2024

AI-backed platforms can keep public safer and better informed

The Future of Public Safety in Smart Cities

Why the middle east is betting big on AI

Meet: Public safety technology team

Rajat Chowdhary

Sharang Gupta

Vishesh Kalia

Abul Hasnain Zaidi

Justin Vaughan

Dipesh Guwalani

Riddhima Jajodia

Varun Mandewal

Soham Rane

Ayush Chandra

Mohammed AlOmar

Contact us