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COVID-19 has accelerated the need for digital adoption. At the same time, it has also brought previously-underlying workforce and operational challenges to the surface.
Many leaders are using this period to refine their business strategies and develop new operating models for the future. As they restart in the new world post COVID-19, some top-of-mind issues include:
Adapting to new permanent shifts
Digital - evolution to revolution
Digitally empowered ‘human’ leadership
The key questions in the minds of CEOs today are:
- How to remodel business strategies whilst adapting capabilities?
- How to transform cost structures and enhance productivity?
- How to reorganise to capture new revenue growth opportunities?
New world. New Singapore.
Throughout the COVID-19 crisis, Singapore has stayed anchored to its ‘Smart Nation’ vision. The Government has continued to encourage the development of world class infrastructure and digital adoption by organisations as well as the wider society.
Key enablers to realise Singapore’s longer-term ambitions:
- Developing further e-government services for citizens and businesses alike
- Strengthening digital policy, regulations and technology adoption support for businesses and society
- Developing and enhancing digital and data platforms for sharing, collaboration and innovation
- Encouraging operationally resilient, reliable and secure systems
- Enhancing broader digital capabilities and encouraging entrepreneurship
Reimagine digital: Putting digital first for growth
A digital-first approach will help businesses rewire, re-organise, re-model and reboot for growth and resilience in the new world. That’s what we mean by Reimagine Digital.
Key imperatives:
- Understand how your organisation respond to changing consumer expectations and align strategic plans accordingly
- Ensure your digital transformation is fit for success in the new world, creating a Connected Digital Enterprise powered by intelligent automation is potentially the new way to go
- Ensure agility in data usage in more meaningful ways to transform lives
- Know the gamut of new digital world risks that businesses are exposed to, anticipating potential future risk scenarios and strengthening ability to manage these risks
- Prepare the workforce of the future while keeping in mind future skills, new work delivery parameters and managing employer and employee expectations
“Reimagine digital makes the core theme of business leaders’ call to action today, towards designing winning strategies in light of the new market realities. It’s about having a digital-first mindset, with eyes firmly set on enabling the workforce as well as data assets, in creating risk-resilient new world operating models aimed at emerging stronger in the post- COVID-19 world.”
The consumer transformed
Reimagine the retail and consumer landscape: South East Asia
Today’s digital world consumers stand transformed, even as the mega global forces continue to sweep through the business landscape. Organisations not only need to understand how this new world affects all their customer touch points, but also must actively reinvent their growth path to avoid being at the mercy of external events.
What are the top retail and consumer trends in South East Asia (SEA), and how do businesses identify ways to emerge stronger in the post-COVID-19 new world?
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