Chloe on the power of introverted leadership
Chloe, Senior Manager in Deals, shares how being true to yourself and pushing through discomfort can lead to extraordinary outcomes.
Land acknowledgment
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples
We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
Our Indigenous Reconciliation Action Plan
We’re honoured to share PwC Canada's Reconciliation Action Plan (RAP) that seeks to foster truth and reconciliation with Indigenous Peoples across our nation. It reflects not only our ongoing dedication to building a more inclusive society but also our understanding that reconciliation is an imperative for corporate Canada that will lead to improved outcomes for Indigenous Peoples and Canada as a whole.
Our actions set out in this plan are organized under six pillars:
Leadership and governance
Employment
Inclusive workplace
Economic reconciliation
Education and cultural awareness
Community development
PwC Canada’s Reconciliation Action Plan
Together, we can build a future where everyone can thrive.
About the artist
Stuart Pagaduan is a Coast Salish artist and culture and language teacher. He feels it’s a privilege and honour to be able to combine his passion for art, education and culture into a rewarding and successful career.
Stuart has experience in many different mediums and continues to expand on modern Coast Salish Art. He has a unique style that is reflected in his choice of creatures, paralleled with ancient Cowichan stories. He continues to dedicate himself to keeping his language and culture alive and carrying on the legacy of his elders.
Our Reconciliation commitment
With Call to Action #92, the Truth and Reconciliation Commission of Canada called on corporate Canada to address the historical injustices faced by Indigenous Peoples in Canada.
As we work towards Reconciliation at PwC Canada, it’s critical for all of us to continue to develop our understanding of Indigenous histories, cultures and peoples and increase our knowledge of past and present relationships between Indigenous and non-Indigenous peoples. We acknowledge that each of us comes to this work from different places of awareness, bringing diverse skills, experiences and understandings.
Truth and Reconciliation is a collective responsibility and a shared journey. We all have a role to play.
“Our purpose at PwC Canada is to build trust in society and solve important problems. We see this purpose reflected in our Indigenous Reconciliation efforts and our commitment to the PAIR program. We are determined to fulfill our responsibility as a business leader to make our firm and Canada a place where Indigenous Peoples can thrive for generations to come. It is not just the right thing to do; it is something that we strongly believe in.”
Nicolas Marcoux,CEO and Senior Partner, PwC Canada
Our commitment
At PwC Canada, Indigenous Reconciliation is inherent to our purpose of building trust in society and solving important problems. We commit to fostering mutual respect and driving sustainable change to empower Indigenous communities and citizens. We strive to amplify Indigenous perspectives and contribute meaningfully to a future where our community of Indigenous and non-Indigenous Peoples thrive.
Guiding principles
Guided by the principles of respect, reciprocity and trust—gained through our journey in understanding Indigenous history—PwC Canada will leverage its position in the Canadian economy to contribute positively to a more just and equitable future. We will collaborate with Indigenous Peoples by understanding their historical context, actively recruiting and promoting Indigenous talent, partnering with Indigenous-owned businesses and building strong relationships with Indigenous communities.
A message from the Chair of our Indigenous Reconciliation Advisory Committee
“It is an honour to serve as the Chair of PwC Canada’s Indigenous Reconciliation Advisory Committee. I am a member of the Kitigan Zibi Anishinabeg First Nation, situated in the Outaouais region in the province of Québec. I was born and raised in a Montréal suburb, but I spent most of my summers in my community with my aunts and kokom (Algonquin word for grandmother) learning about traditional food, culture, crafts, stories and language.
It is with great pride that I take on this leadership role, and I am proud of the work we are doing at PwC Canada to advance Reconciliation. I am honoured and grateful for the opportunity to share my insights, and I am looking forward to the contributions we will make and the impact we will have for future generations.”
Jessica Paul
Assurance Partner and Chair, PwC Canada’s Indigenous Reconciliation Advisory Committee
Our Indigenous Reconciliation Advisory Committee
To support this initiative, PwC Canada has established the Indigenous Reconciliation Advisory Committee (IRAC), an internal working group comprised of members from various service lines and regions across Canada and which includes both Indigenous and non-Indigenous representatives. The mandate of the IRAC is to advance the PwC Canada Indigenous Reconciliation Strategy through fostering trusted, collaborative and respectful relations between the PwC Canada community and Indigenous Peoples.
The IRAC contributes subject matter expertise and knowledge of the firm’s working environment, as well as understanding and experience of working with Indigenous communities, organizations and businesses.
The mandate of the IRAC is separate and distinct from that of the Indigenous Inclusion Network (IIN), which is a key stakeholder in the work performed by the IRAC. PwC Canada's Inclusion Networks are employee-driven communities for members and allies to learn about and celebrate diverse cultures.
Our commitment
Establish and support inclusive leadership practices and governance frameworks that acknowledge and integrate the concept of Two-Eyed Seeing and promote accountability for the commitments we make on our journey towards reconciliation.
| Our actions |
PAIR phase | Completion timeline |
|---|---|---|
| Create a communication strategy to increase awareness and provide updates on our progress and ongoing reconciliation initiatives both internally and externally. | Phase 2 |
Ongoing |
| Conduct a comprehensive review of our policies and practices to identify gaps and opportunities for improvement, aiming to strengthen our Indigenous Reconciliation efforts. | Phase 2 | Ongoing |
| Create and establish an operational team responsible for implementing and executing on our reconciliation initiatives while ensuring Indigenous perspectives are actively included. | Phase 1 | Year 1 |
| Leveraging our PwC Canada tools and technologies, establish a data management process with robust mechanisms for tracking, measuring and reporting on the progress and outcomes of our reconciliation initiatives. | Phase 3 | Year 1 |
| Develop and implement an Indigenous Relations Policy that aligns with the Truth and Reconciliation Commission's Call to Action #92 and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). | Phase 1 | Year 1 |
| Ensure sustained leadership commitment to implementing the Reconciliation Action Plan, and establish support mechanisms across the firm to uphold accountability for our reconciliation commitments. | Phase 1 |
Year 1 |
| Ensure leadership actively engages and builds relationships with Indigenous communities. | Phase 2 | Year 2 |
Our commitment
Increase Indigenous representation in our workforce by implementing comprehensive recruitment, collaboration and support strategies.
| Our actions | PAIR phase | Completion timeline |
|---|---|---|
| Collaborate with Indigenous organizations and communities to promote job postings, internships and co-op programs across all lines of service and provide visible representation. | Phase 3 | Year 2 |
| Actively support educational and early-career recruitment initiatives for Indigenous students through mentorships, scholarships and partnering with Indigenous employment and education organizations. | Phase 3 | Year 2 |
| Explore partnerships with post-secondary institutions and Indigenous organizations to support Indigenous students pursuing degrees in accounting, finance and STEAM (science, engineering, arts, technology and mathematics). | Phase 3 | Year 3 |
| Develop and implement a targeted recruitment strategy for Indigenous students and experienced professionals with the purpose of increasing Indigenous representation across all staff levels in the firm. | Phase 3 | Year 3 |
Our commitment
Foster an inclusive, supportive and growth-oriented environment for Indigenous talent by providing opportunities for professional development and career advancement.
| Our actions | PAIR phase | Completion timeline |
|---|---|---|
| Continue to support PwC Canada's IIN to provide a platform for community building, sharing experiences and fostering a sense of belonging. | Phase 3 | Ongoing |
| Create a safe and welcoming workplace where Indigenous people and cultures are acknowledged, celebrated and respected. | Phase 3 | Ongoing |
| Elevate Indigenous voices by ensuring PwC Canada's IIN can provide recommendations, feedback and guidance to leadership. | Phase 3 | Year 1 |
| Enable Indigenous employees through mentorship and career progression frameworks that support, guide and contribute to the professional growth of our Indigenous talent. | Phase 3 | Year 2 |
| Ensure the process for employees to self-identify as Indigenous is designed to allow for secure and confidential disclosure of their identity, and explore opportunities to safely and respectfully encourage self-identification. | Phase 3 | Year 2 |
Our commitment
Promote economic reconciliation by fostering sustainable economic opportunities and partnerships for Indigenous communities through PwC Canada's business practices and initiatives.
| Our actions | PAIR phase | Completion timeline |
|---|---|---|
| Expand PwC Canada's supplier diversity programs to incorporate sourcing and purchasing from Indigenous-owned businesses. | Phase 3 | Ongoing |
| Develop and implement a reporting tool to profile, monitor and gather information and data on PwC Canada's Indigenous suppliers. | Phase 3 | Year 1 |
| Collect and analyze relevant data on procurement from Indigenous suppliers and establish a procurement spend target from Indigenous-owned businesses. | Phase 3 | Year 3 |
| Create a strategy to advance Indigenous procurement by educating employees within procurement and throughout the practice about opportunities to engage with Indigenous businesses. | Phase 3 | Year 3 |
| Create a process to support Indigenous suppliers in procurement opportunities. | Phase 3 | Year 3 |
| Identify potential partnerships with Indigenous-owned businesses to create mutually beneficial collaborations. | Phase 3 | Year 3 |
Our commitment
Foster a deeper understanding and appreciation of Indigenous culture, histories and contributions, as well as the legacy of residential schools through comprehensive education and cultural awareness initiatives.
| Our actions | PAIR phase | Completion timeline |
|---|---|---|
| Review, identify and implement learning and development initiatives to expand Indigenous cultural knowledge and competency for all partners and staff at PwC Canada. | Phase 1 | Ongoing |
| Continue to organize and host events that recognize and celebrate Indigenous culture, including observances such as National Indigenous Peoples Day and the National Day for Truth and Reconciliation, by featuring presentations and educational sessions led by Indigenous speakers and educators. | Phase 2 | Ongoing |
| Develop land acknowledgement guidance that allows for partners and staff to deliver authentic, respectful and meaningful land acknowledgements. | Phase 2 | Ongoing |
| Introduce additional educational courses that provide insights into Indigenous perspectives, customs and community protocols, tailored for team members involved in Indigenous-focused projects. | Phase 3 | Year 3 |
Our commitment
Support the development of Indigenous communities and organizations by leveraging PwC Canada's resources, expertise and network.
| Our actions | PAIR phase | Completion timeline |
|---|---|---|
| Strengthen ties between Indigenous communities, non-Indigenous governments and corporate Canada to create opportunities in economic empowerment and reconciliation. | Phase 3 | Year 2 |
| Establish connections and foster interactions with the broader Canadian business community to exchange knowledge and encourage the advancement of reconciliation initiatives within the corporate sector. | Phase 3 | Year 2 |
| Encourage employees to volunteer their skills and expertise to support Indigenous businesses and community projects. | Phase 3 | Year 2 |
| Co-develop Indigenous-led community development initiatives. | Phase 2 | Year 2 |
Our journey towards reconciliation
Indigenous Inclusion Network
The Indigenous Inclusion Network (IIN) is an employee resource group created in 2020 to cultivate a sense of belonging among Indigenous employees within PwC Canada. Since its inception, it has expanded to welcome numerous allies. Below are examples of events hosted by the IIN to educate and celebrate Indigenous culture. In addition to planning and hosting these events, the IIN also issues monthly newsletters and holds sharing circles to inform the broader firm about Indigenous culture and promote Indigenous-focused events and initiatives.
- On January 19, 2022, the IIN held a national webinar facilitated by members of the Indigenous community to provide teachings on topics such as land acknowledgements and what it means to be an ally.
- On October 18, 2022, the IIN shared a presentation of the virtual tour of the Mohawk Institute Residential School. The virtual tour guided participants through the former Mohawk Institute Indian Residential School, giving the history of the institution over its 140-year operation.
- In honour of the National Day for Truth and Reconciliation, on October 2, 2023, members and allies of the IIN participated in a Kairos Blanket Exercise (KBE). This event deeply enriched attendees’ understanding and appreciation of Indigenous history to guide them on their path to reconciliation.
- On June 13, 2024, in celebration of National Indigenous History month, we hosted elders in our Vancouver office to teach us about tobacco protocols, cultural respect and related protocols, such as requesting access to territory.
Gloria on how PwC Canada is empowering Black leaders
Gloria, Director in Assurance, shares her career journey and what participating in PwC Canada’s Amplifying Black Leaders program has meant to her.
Khoi on the importance of allyship to reconciliation
Khoi, Indigenous Markets Lead, shares about his relationships with Indigenous communities and the work he’s doing to advance reconciliation at the firm.
Bruce on celebrating Indigenous perspectives
Bruce, Director in Tax, shares his pride about the important work of PwC Canada’s Indigenous Inclusion Network.
Reunion and reconciliation
Mel, Indigenous Reconciliation Lead Manager, shares her personal and professional journeys along the path of reconciliation.
“I found my people”: Mel on discovering her culture and how it inspired her to get involved with Indigenous communities
Mel shares her journey to learning more about Indigenous culture and traditions, and her passion for being part of the path to truth and reconciliation.
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