Carol Richardson

Carol Richardson

Managing Director, Salesforce Alliance Leader, PwC Canada

Carol Richardson is the Salesforce Alliance National Leader at PwC Canada. Carol helps clients achieve customer-driven growth and productivity across their business from strategy to execution by leveraging Salesforce. 

With over 20 years enterprise software experience, Carol joins PwC from Salesforce where she was the Regional Vice President, Partner Sales for Canada bringing a breadth of Salesforce ecosystem knowledge. She brings both strategic and operational depth of experience along with a strong customer orientation having held global executive leadership positions focused on sales effectiveness, customer success and professional services having also worked for industry leaders such as Adobe and SAP.  

Carol has an unwavering dedication to customer and partner success, and to achieving this success together by leveraging the full power of diverse partnerships, PwC and Salesforce to unify teams, drive growth and productivity through our human-led tech powered approach to achieve customer success and maximizing sustained value.

Contact details

Email

Experience

  • Financial Services
  • Telco
  • Retail
  • Manufacturing
  • Government and Public Sector

Specialty

  • Salesforce ecosystem
  • CRM
  • Digital Transformation
  • Customer Success
  • Customer Care

Education

  • York University
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