Canada’s social sector is experiencing an unprecedented rate of change. The demand for social services is rising across the country, magnifying challenges such as staffing shortages, outdated processes and low-quality data that makes it difficult to demonstrate outcomes. Organizations that think differently about solving these challenges have a unique opportunity to innovate and reimagine how they deliver the important services that citizens depend on.
Our community of solvers brings multidisciplinary teams and best practices from various sectors together to help human and social services organizations embrace this change and make the most of this opportunity. From logic modelling and service design to impact measurement and program monitoring, we help organizations develop the structures, skills and resources needed to create social impact in a rapidly changing environment.
At PwC Canada, we have a human-led, tech-powered vision for building trust and delivering sustained outcomes. Our approach to working with the human and social services sector is rooted in helping organizations:
We amplify our capabilities by collaborating with non-profits, service providers, government officials, NGOs, researchers and experts from across our global network. Together, we can apply our insights, tools and learnings to address critical housing, education, employment and inclusion challenges and help build stronger communities.
Organizations face rising caseloads, constrained budgets and escalating costs. At the same time, they’re grappling with fragmented data and limited visibility into the outcomes they create. We can help enhance service delivery and value for money through streamlined service operations that are supported by:
Our digital transformation practice can help you modernize aging systems and dated processes. We can help you rethink how your people, processes and technology work together to provide high-impact services for citizens through:
Outdated and disconnected citizen experiences limit the impact your organization creates. Digitizing your core operations helps you align citizen needs with operating models that are fit for purpose. We can help you unlock new value from your people, assets and processes through: