Creating value from shared services centres
Traditional questions of whether a Shared service centres (SSCs) should be implemented have evolved into how to best put this approach into practice.
With increasing volatility and uncertainty, our clients are often looking for a trusted partner to help them navigate the challenges facing their procurement function - rebuilding revenue, reducing costs and reducing risk all while improving the employee and consumer experience with new tools to digitize and simplify processes.
Our Digital Procurement practice has a proven track record of helping our clients navigate this changing digital landscape by transforming the way they create value through procurement. Backed by global thought leaders, practical experience, and industry-specific insights, we can help you unlock sustainable value for your organization. Our focus is on practical and industry leading solutions to your biggest procurement challenges.
Why clients choose PwC’s Digital Procurement Transformation services
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We consistently exceed expectations and targets
- 15%+ sustainable cost release off total procurement spend
- 25%+ increased productivity by leveraging digital tools to improve procurement operations, simplify processes and increase compliance
- Improving service delivery quality by attracting and identifying top-quality suppliers through enhanced procurement tools, solutions and streamlined processes
- Fostering top talent and improving business and procurement acumen through upskilling and enhanced tools
We are a globally-trusted
advisory network
- Diverse skills and specialties among PwC advisors built through decades of experience and hundreds of successful engagements
Experience and insights developed and shared across a network of over 300 global consultants who’ve sourced more than $40bn of spend globally on behalf of our clients
Successful system implementations, including Ariba and Fieldglass, in over 20 countries and 12 different industries
Experience from planning through implementation and execution to produce sustainable and lasting benefits
Service Delivery Centres in India and China to deliver cost-effective service support where appropriate
We bring the right
technology solutions
- Collaborative and trusted partnerships with industry-leading solution providers, including SAP (inc. Ariba and Fieldglass), Coupa, Workday, Anaplan, Salesforce, Celonis, Ivalua and others
- Implementations supported by leading practices and processes optimizations to ensure the right solutions are deployed to your organization in a suitable time frame, while putting the user experience first
- Continuous research of innovative solution providers to partner with
How can PwC help you?
PwC works with clients across diverse industries, both public and private, to help the C-suite overcome challenges and provide increased value:
Chief Procurement Officer (CPO)
PwC’s Digital Procurement services can support and enable a CPO to accomplish the following:
- Deliver better value across the entire procurement life cycle to meet changing business needs by developing a robust procurement strategy
- Improve current procurement function processes and capabilities, investing in digital tools to create value for stakeholders
- Manage relationships with supplier base, and oversee contract delivery
- Improve spend visibility to better inform category planning, and outline cost saving opportunities and service delivery improvement
- Stand-up a Procurement Centre of Excellence to utilize industry-leading practices, help transform the procurement function and support the broader transformation of the value chain and the enterprise
Your Digital Procurement Journey with PwC
Digital Procurement brings together an end-to-end view of transformation for your agenda, and embeds leading practices through digital tools and a culture of continuous improvement. Our Procurement Transformation team has experience across all aspects of the procurement process—from planning to implementation and can help you with any stage of your journey including:
Transformation business case and roadmap
- Digital procurement strategy
- Procurement strategy and vision
- Procurement function maturity assessment (qualitative and quantitative)
- Business and technology roadmaps
Operating model design
- Business integration with procurement system
- Data driven and evidence based operating model design
- Employee and organizational capability development
- Workforce management and optimization
- Offshore procurement options to optimize your global value chain
Category management and strategic sourcing
- Spend analysis and demand and supply planning
- Category planning to outline approach and strategy and meet objectives
- Market research and strategic sourcing
- Contract and compliance management to maximize benefits
- Supplier relationship and performance management to maintain good/service delivery quality
Procurement function streamlining and digitization
- Procurement process digital enablement (including transactional process streamlining)
- Spend channel digitization
- Supplier relationship digitization and enablement
- Compliance monitoring digitization
- Supply chain and third-party risk management
Technology implementation
- Business-led technology transformation of procurement function
- Data cleanup, creation, and migration strategy and execution
- End-to-end systems and process integration
Sustaining the benefits
- Data and analytics-informed solutions
- Adoption acceleration among stakeholders
- Compliance monitoring and reporting
- Embedding continuous improvement
Digital procurement solution implementations
Our team works with a range of procurement software to help select design and implement your digital procurement platform. We have a track record of successful implementations and long-established relationships with leading service providers. With SAP, we’re proud to be the winner of multiple Pinnacle awards and have a global network of Ariba and Fieldglass consultants ready to lead you through your procurement transformation. We have implemented end-to-end Ariba modules in over 20+ countries across various industries.
Our experiences span a range of tools; contact us to see which procurement solution is right for your organization.
Related insights
16 results
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Here's to 2022 - Our Yearly Outlook on Procurement
Our thoughts on the top 3 trends for 2022.
Are you clear about the risks in your supply chain?
Key trends in supply chain monitoring and risk management.
Procure the Agile way
Build procurement resilience to meet the challenges of a rapidly changing world.
Meet Jamie Siu: PwC's Newest Digital Procurement Partner
What does the future of digital procurement look like? Check out new Partner Jamie Siu’s views on how procurement now has a broader organization role, working as a strategic partner to manage risk and drive collaboration.
The Winning Ticket to User Adoption: Achieving Stakeholder Buy-In
When a project has stakeholder buy-in early on, it helps set the project up for a successful voyage. Check out our tips on having the right champions and engagement strategy.
Are your suppliers ready for your digital procurement transformation? Five steps for effective supplier enablement
How do you engage suppliers to ensure maximum adoption and benefit realization. Check out these 5 key steps for effective supplier enablement.
It all begins and ends with Master Data
Often gets tossed aside for its lack of glamour - Master Data and its cleanliness is often the linchpin in the success of any digital initiative. Discover how master data can help your projects speed and success.
Year in review... 2020 to 2021
2020 was a year like no other. What will 2021 bring in terms of challenges? What at the top 5 trends procurement professionals should be aware of.
Six tips to leverage external talent and avoid the dreaded shadow workforce
External talent is an important part of your procurement and HR strategy but can come with a few risks if not managed properly. Check out our tips on how you can make the most of your external talent.
Managing Supplier Risk in the Time of Pandemic Disruption
COVID-19 drastically disrupted many of our supply chains and as we start to recover from the pandemic, managing supplier risk effectively is key to protecting us from future supply chain disruptions.
What role can Machine Learning play in social procurement and economic development
As we think of ways to support local businesses personally these days, does your organization have similar goals?
Are you avoiding these three digital procurement transformation pitfalls?
Just how many clients have been going through exciting and complex procurement transformations.
Building a resilient supply chain response to the pandemic
Organizations are creating emergency crisis centres and ad hoc teams to help coordinate the response.
Four digital procurement implementation risks
Let us take you one level under the hood of the contributing factors to this adoption risk - why don’t people just adopt!? And more importantly our lessons learned on what to do about them.
PwC's Digital Procurement Transformations
Digital procurement systems are becoming more broadly adopted across public and private sectors globally.
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