Digital procurement transformation

Unlocking value, growth and profitability

With increasing volatility and uncertainty, our clients are often looking for a trusted partner to help them navigate the challenges facing their procurement function - rebuilding revenue, reducing costs and reducing risk all while improving the employee and consumer experience with new tools to digitize and simplify processes.

Our Digital Procurement practice has a proven track record of helping our clients navigate this changing digital landscape by transforming the way they create value through procurement. Backed by global thought leaders, practical experience, and industry-specific insights, we can help you unlock sustainable value for your organization. Our focus is on practical and industry leading solutions to your biggest procurement challenges.

Why clients choose PwC’s Digital Procurement Transformation services

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We consistently exceed expectations and targets

15%+ sustainable cost release off total procurement spend
25%+ increased productivity by leveraging digital tools to improve procurement operations, simplify processes and increase compliance
Improving service delivery quality by attracting and identifying top-quality suppliers through enhanced procurement tools, solutions and streamlined processes
Fostering top talent and improving business and procurement acumen through upskilling and enhanced tools

We are a globally-trusted
advisory network

Diverse skills and specialties among PwC advisors built through decades of experience and hundreds of successful engagements
Experience and insights developed and shared across a network of over 300 global consultants who’ve sourced more than $40bn of spend globally on behalf of our clients
Successful system implementations, including Ariba and Fieldglass, in over 20 countries and 12 different industries
Experience from planning through implementation and execution to produce sustainable and lasting benefits
Service Delivery Centres in India and China to deliver cost-effective service support where appropriate

We bring the right
technology solutions

Collaborative and trusted partnerships with industry-leading solution providers, including SAP (inc. Ariba and Fieldglass), Coupa, Workday, Anaplan, Salesforce, Celonis, Ivalua and others
Implementations supported by leading practices and processes optimizations to ensure the right solutions are deployed to your organization in a suitable time frame, while putting the user experience first
Continuous research of innovative solution providers to partner with

How can PwC help you?

PwC works with clients across diverse industries, both public and private, to help the C-suite overcome challenges and provide increased value:

Chief Procurement Officer (CPO)

PwC’s Digital Procurement services can support and enable a CPO to accomplish the following:

Deliver better value across the entire procurement life cycle to meet changing business needs by developing a robust procurement strategy
Improve current procurement function processes and capabilities, investing in digital tools to create value for stakeholders
Manage relationships with supplier base, and oversee contract delivery
Improve spend visibility to better inform category planning, and outline cost saving opportunities and service delivery improvement
Stand-up a Procurement Centre of Excellence to utilize industry-leading practices, help transform the procurement function and support the broader transformation of the value chain and the enterprise

Chief Human Resources Officer (CHRO)

PwC’s Digital Procurement services can support and enable a CHRO to accomplish the following:

Increase visibility of external talent and associated costs, and improve workforce planning practices
Reduce overall risk when using external talent and contingent labour
Align contingent labour strategy with your overall strategic workforce plan and effectively manage compliance
Execute talent and change management activities (acquisition, retention, succession planning)
Deploy talent management processes to make sure resources have the proper capabilities and skill sets

Chief Information Officer (CIO)

PwC’s Digital Procurement services can support and enable a CIO to accomplish the following:

Design a strategic IT roadmap to replace high-cost, outdated procurement system architecture, and reduce number of planned system upgrades
Design a flexible, streamlined IT infrastructure that integrates source-to-pay processes across geographies and business units
Increase technology adoption by enhancing end-user experience

Chief Financial Officer (CFO)

PwC’s Digital Procurement services can support and enable a CFO to accomplish the following:

Explore cost reduction and efficiency opportunities to produce tangible results
Develop financial planning strategy for investments, capital structure and day-to-day income and expense management
Reduce and manage regulatory risk across organization
Streamline support functions, such as accounts payable, through digitization

Chief Operating Officer (COO)

PwC’s Digital Procurement services can support and enable a COO to accomplish the following:

Ensure contracts and goods/services provided fulfill operational goals
Strategize, design and implement organizational business plan and operational goals
Design organizational operating model(s) and outline operational procedures
Organize pursuit and fulfillment of operational goals

Your Digital Procurement Journey with PwC

Digital Procurement brings together an end-to-end view of transformation for your agenda, and embeds leading practices through digital tools and a culture of continuous improvement. Our Procurement Transformation team has experience across all aspects of the procurement process—from planning to implementation and can help you with any stage of your journey including:

Transformation business case and roadmap

Digital procurement strategy
Procurement strategy and vision
Procurement function maturity assessment (qualitative and quantitative)
Business and technology roadmaps

Operating model design

Business integration with procurement system
Data driven and evidence based operating model design
Employee and organizational capability development
Workforce management and optimization
Offshore procurement options to optimize your global value chain

Category management and strategic sourcing

Spend analysis and demand and supply planning
Category planning to outline approach and strategy and meet objectives
Market research and strategic sourcing
Contract and compliance management to maximize benefits
Supplier relationship and performance management to maintain good/service delivery quality

Procurement function streamlining and digitization

Procurement process digital enablement (including transactional process streamlining)
Spend channel digitization
Supplier relationship digitization and enablement
Compliance monitoring digitization
Supply chain and third-party risk management

Technology implementation

Business-led technology transformation of procurement function
Data cleanup, creation, and migration strategy and execution
End-to-end systems and process integration

Sustaining the benefits

Data and analytics-informed solutions
Adoption acceleration among stakeholders
Compliance monitoring and reporting
Embedding continuous improvement

Digital procurement solution implementations

Our team works with a range of procurement software to help select design and implement your digital procurement platform. We have a track record of successful implementations and long-established relationships with leading service providers. With SAP, we’re proud to be the winner of multiple Pinnacle awards and have a global network of Ariba and Fieldglass consultants ready to lead you through your procurement transformation. We have implemented end-to-end Ariba modules in over 20+ countries across various industries.

Our experiences span a range of tools; contact us to see which procurement solution is right for your organization.