Labour Disruption

Be ready with a strategic, adaptive and timely response

With almost one-third (29%) of Canada’s workforce part of a union, labour disruption planning is more important than ever.1 Recent retail, rail and airline disruptions have shown us first-hand it's crucial for organizations to be ready with a strategic, adaptive and timely response to major threats.

Our approach

Our services help management gain the confidence and guidance they need to navigate a labour disruption and make informed, strategic decisions to address changing circumstances.

Labour disruption planning helps organizations protect what matters to them most:

  • Brand and reputation
  • Organizational performance
  • Bargaining position
  • Future outlook

How we can help

We work collaboratively with management to define a risk assessment process, capture critical services and identify gaps in management capability to deliver services if unionized workers are unavailable. We can help you with:

  • Risk assessment
  • Business impact analysis
  • Gap assessment

We guide you through the development of practical strategies to address resourcing gaps, and we support you with document playbooks tailored to each bargaining agreement. We can help you with:

  • Strategy selection
  • Playbook development
  • Exercise

We arm management with a defined framework to maintain and continually improve planning documentation, as well as guidance on how to integrate labour disruption planning within your business continuity program.

Contact us

Edward Matley

Edward Matley

National Crisis & Resilience Leader, Partner, PwC Canada

Tel: +1 604 806 7634

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