Enterprise System and Transformation Assurance

Manage risks and achieve strategic business objectives on your transformation journey.

We have navigated the post-COVID-19 era, and businesses are accelerating their transformation programs. Currently, companies are diligently working to resume their transformation journeys that were impacted during the period of crisis. These transformation initiatives necessitate a well-defined roadmap, encompassing all stages of planning to implementation, to ensure effective acceleration of these programmes.

Our Enterprise System and Transformation Assurance team excels in propelling your organisation's system through our transformation assurance programs. Our services range from assessing programme readiness, providing assurance, conducting post-implementation reviews, to overseeing programme and change management.

The Four Crucial Building Blocks of Services

IT and Digital Transformation Planning and Readiness

Focuses on assisting our clients in building the right IT plan & roadmap to support their business.

Business Service Transformation Assurance

Focuses on supporting our clients in re-organizing or restructuring the operating model of their business support functions, thus core business can focus on business growth.

System Implementation Assurance

Focuses on supporting our clients in their software or system development journey as part of their digital transformation trajectory, including GRC technology implementation.

Program & Project Management

Focuses on supporting our clients with program and project delivery assurance as well as change management and agile project management to ensure smooth transition of the transformation objectives.

Leveraging our independence, combined with experience and capability on both local and international scales supported by our extensive global network, we are well equipped to assure successful implementation of your transformation programme.

Your organisation can expect to achieve confidence in the foreseeable results, the progress of project implementation and integration, as well as in the fundamental data, processes, and controls. This will also contribute to an ideal operational model and innovative work methods crucial to ensuring a successful transformation.

Our methodology

Crafting a comprehensive pathway for transformation: Empowering programme readiness, ensuring rigorous programme assurance, and gleaning insights from post-implementation reviews.

Building a Robust Framework for Transformation

How we can help

Setting the stage for a transformative journey by building a comprehensive IT strategy, crafting an agile and adaptable operating model, outlining clear plans for system implementation, and detailing a robust transformation roadmap to guide each step of the process.

1.    IT and Digital Transformation Planning and Readiness

  • Digital Transformation Assessment
  • IT Assessment, Planning and Roadmap Development
  • Architecture & Governance Setup

2.    Business Service Transformation Assurance (Finance, IT, Procurement, HR and Other Relevant Business Service Functions)

  • Assessment & Design of Target Operating Model
  • Business Case
  • Implementation Roadmap

3.     System Implementation Assurance (ERP, HRIS and GRC technology)

  • Implementation Planning and Roadmap (System Control Review and Development, BRD Review and Development, Access Restriction and Sod Review, Software / Vendor Selection)
  • Process and Framework Assessment & Future State Design

4.     Programme & Project Management

  • Project Management Office (PMO)
  • Agile Project Management
  • Project Charters Development
  • Change Strategy
  • Change Impact and Readiness Assessment

What you will achieve

  • A strategic and well-planned foundation and roadmap for transformation.
  • Agile and efficient operations designed to adapt and grow.
  • Seamless system integration that leverages technology advancements.
  • Enhanced readiness for change and transformation with clearly defined KPIs and benefit realisation plans.

Guiding a Successful System Implementation Journey

How we can help

Navigating the path of transformation with a focused approach on technology selection, establishing a strong IT governance structure, developing a detailed implementation plan, and supporting change management to ensure smooth transitions and minimise disruption.

1.    IT and Digital Transformation Planning and Readiness

  • Technology and Vendor Selection
  • IT Portfolio Management
  • Green IT

2.    Business Service Transformation Assurance (Finance, IT, Procurement, HR and Other Relevant Business Service Functions)

  • Detailed Implementation Activities
  • Pre-Launch Preparation
  • New Operating Model Go-Live

3.    System Implementation Assurance (ERP, HRIS and GRC technology)   

  • Implementation Assurance (Quality Assurance, Functional, Infrastructure, Interface, Testing, Data Migration)
  • Process Realignment & Integration
  • Integrated GRC Systems Implementation

4.    Programme & Project Management

  • Delivery Assurance
  • Project Governance Monitoring and Control
  • Change Management Implementation - including stakeholder management, communication, training and go live readiness.

What you will achieve

  • Optimised technology utilization through appropriate selection and governance.
  • A comprehensive implementation plan that is effectively executed and managed.
  • Alignment and integration of new systems with your existing processes.
  • The launch of a new operating model for business service functions to enhance operational efficiency and improve business processes.
  • Managed transformation risks and controlled progress with continuous monitoring and support.

Assessing Success and Identifying Opportunities for Enhancement

How we can help

Analysing the impact of transformation efforts through comprehensive post-implementation assessments, performance tracking, and benefit realisation measurements. We will provide key insights for continuous improvement, identifying opportunities for enhancing system efficiency and effectiveness

1.    IT and Digital Transformation Planning and Readiness

  • IT and Digital Transformation Review and Update  

2.     Business Service Transformation Assurance (Finance, IT, Procurement, HR and Other Relevant Business Service Functions)   

  • Post Go-Live Support and Benefit Realization
  • Maturity Improvement

3.    System Implementation Assurance (ERP, HRIS and GRC technology)

  • Post Implementation Review (PIR)
  • Training & Socialisation
  • Specific System Issues Review

4.    Programme & Project Management

  • Benefit Realisation Monitoring
  • Change Support
  • Project and Change Remediation

What you will achieve

  • Continual tracking of implementation success through KPI tracking and performance management.
  • Efficient post-go live support to ensure seamless operations.
  • Thorough reviews of system implementations to identify and address any issues.
  • A robust feedback mechanism for ongoing process improvements and enhanced benefits realisation.

Value We Deliver

Business outcome ❯
Business outcome

    Achieve strategic objectives through enhanced operational efficiency and improved business processes.

Control outcome ❯
Control outcome

    Ensure robust risk management and compliance through well-designed and effectively implemented control mechanisms.

Project outcome❯
Project outcome

    Deliver projects on time, within budget, and in alignment with pre-defined quality standards and business requirements.

Contact us

Subianto

Subianto

Broader Assurance Services Leader, PwC Indonesia

Tel: +62 21 509 92901

Elvia Afkar

Elvia Afkar

Partner, PwC Indonesia

Tel: +62 21 509 92901

Metta  Satyani

Metta Satyani

Director, PwC Indonesia

Tel: +62 21 509 92901

Ravi Ivaturi

Ravi Ivaturi

Advisor, PwC Indonesia

Tel: +62 21 509 92901

Hengky Antony

Hengky Antony

Director, PwC Indonesia

Tel: +62 21 509 92901

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