A journey to intelligent urbanism

Cognitive Cities

Core banking
  • Publication
  • November 07, 2023

As the world’s urban population continues to grow, the challenges facing policymakers, municipalities and service providers to deliver sustainable, efficient, and liveable cities have become critical. As cities expand, local governments will be forced to contend with the rapidly growing demands for public services and infrastructure. The exponential technological advancements of the last 20 years have given way to Cognitive Cities as a beacon of innovation in urban development.

At the core, cognitive cities harness the power of data, artificial intelligence and cognitive computing to transform cities into intelligent and adaptable ecosystems. These cities will not just be technologically advanced but also capable of learning from data, evolving to changing circumstances, proactively and autonomously delivering services and ultimately enhancing the well-being and liveability of their inhabitants. Cognitive cities aim to empower humans in numerous ways, reducing their efforts while improving their capabilities, decision-making processes, and overall life quality. 

In this paper we explore the fundamental principles underpinning Cognitive Cities, the enablers necessary for their success, lessons learned from cities on their journey to becoming more cognitive, and the implications and opportunities for stakeholders in the urban ecosystem. We also reflect on the potential of “Cognitive Cities” to reshape how we govern cities for more sustainable, resilient, and prosperous futures.

“In an era marked by accelerated urbanisation and a relentless pace of technological innovation, the concept of smart cities has taken root and flourished. However, today, we envision cities that not only embody intelligence but also exhibit the capability to think, adapt, and evolve in harmony with the dynamic needs of their inhabitants. The concept of Cognitive Cities represents a pivotal juncture in our urban evolution, beyond smart cities. These cities are planned and operated by insightful data, inspired by innovation, and devoted to enhancing their urban services. This paper provides insights into the principles, technologies, and strategies that underpin the transformation from Smart to Cognitive Cities to enhance the lives of their inhabitants, businesses and visitors.”

Hazem Galal, Global Cities and Local Government Leader and Global Smart Mobility Co-Leader, PwC Middle East

“We are in an era where we are witnessing firsthand the transformative power of technology and data in shaping the cities of tomorrow. The concept of Cognitive Cities, where data-driven intelligence converges with urban living, represents a pivotal moment in the evolution of our urban environments. It compels us to reimagine how cities function, adapt, and thrive in an increasingly interconnected world. Cognitive Cities represent the pinnacle of our aspirations – a vision where cities become not just smart but also sentient. Cognitive Cities are an ode to human ingenuity and a commitment to building a technologically advanced and profoundly human-centric world. . Together, let us embark on a journey to unlock the full potential of our urban landscapes, creating cities that not only meet the needs of today but also provide a thriving and resilient future for generations to come.”

Rajat Chowdhary, Partner, Technology Consulting, PwC Middle East

Cognitive Cities: A journey to intelligent urbanism

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Contact us

Rajat Chowdhary

Rajat Chowdhary

Partner, Technology Consulting, PwC Middle East

Tel: +971 50 429 3733

Hazem Galal

Hazem Galal

Cities and Local Government Global Leader and Global Smart Mobility Co-Leader, PwC Middle East

Tel: +971 4 3043393

Kaveh Vessali

Kaveh Vessali

Partner, Cities Technology, PwC Middle East

Varun Paul

Varun Paul

Partner, Cities Technology, PwC Middle East

Gaurav Jaisinghania

Gaurav Jaisinghania

Associate Director, Cities Technology, PwC Middle East

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