Operational technology

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What we help you achieve

We focus on the business outcomes that matter most in an OT environment.

  • See OT risk clearly
    We help you gain a clear view of your OT environment – identifying where assets sit, how they connect and which vulnerabilities could disrupt production, safety or service delivery.
  • Prioritise what is critical
    We translate technical risk into business and safety impact, enabling you to focus investment and resources on the sites, systems and scenarios that matter most.
  • Modernise OT securely
    We work with you as you connect OT and IT, roll out IoT and digital control rooms and introduce new platforms, so you can innovate without expanding your attack surface.
  • Meet regulatory expectations
    We align OT cyber controls with relevant standards and national authorities across the region so you can demonstrate resilience to regulators, boards and shareholders.
  • Strengthen resilience and recovery
    We help you prepare for disruption, respond with confidence and recover to safe operations faster so you can keep people, assets and the environment protected.

Everything we do is human-led and tech-powered so you can stay ahead of OT threats, protect what you have built and create new value in operations.

Explore our OT cybersecurity services

We support organisations across the full OT security lifecycle – from strategy and architecture to implementation, managed services and lab-based testing helping you modernise and operate critical environments with confidence.

We build the foundations so you can align OT security with your business, your board and your regulators.

  • OT cyber strategy and multi-year roadmap
  • OT governance and operating model, including roles and responsibilities across OT, IT, cyber and operations
  • OT risk management framework, control catalog and policies aligned with leading standards such as IEC 62443 and regional requirements
  • Regulatory and certification readiness for OT environments, platforms and products
  • OT awareness, culture and training programmes for engineers, operators and leadership teams

We design and implement OT security architectures and solutions so you can modernise safely.

  • OT network zoning, segmentation and secure remote access
  • Security architecture for converged IT, OT and IoT environments
  • OT identity and access management, including privileged access for OT systems
  • OT asset discovery and configuration management, including CMDB integration
  • OT logging and monitoring architecture, including OT SIEM and OT SOC use case design
  • Technology selection, proof of concept and solution design with our alliance partners

We help you operate and continually improve OT security so you can maintain resilience day to day.

  • OT SOC and monitoring integration, including 24x7 coverage where required
  • Managed threat detection and response for OT networks and critical sites
  • Vulnerability management and continuous perimeter testing for OT
  • OT incident response playbooks, exercises and on call support
  • OT cybersecurity factory and site acceptance testing (FAT/SAT)
  • OT business continuity and recovery planning, including integration with enterprise resilience

We use our OT Cyber Lab and global Security Labs so you can test, learn and improve without impacting live operations. 

  • Simulated OT attack scenarios and crisis exercises for plant, grid and operations leadership teams
  • OT red teaming and adversary emulation in realistic, sector specific environments
  • Technology validation and proof of concept for OT monitoring, segmentation and secure access solutions
  • Product and system security assessments for OT vendors and integrators, including support for relevant certifications

We help you address all the recurring and pressing operational challenges of a complex OT program via our unique DMP offering ,the service helps our clients achieve the below as a turn-key managed service. 

  • A single point of accountability, standardized and resilient OT operations
  • Embed OT security by design in the operations
  • Helps you optimize resources and budgets through end-to-end visibility and control
  • Seamlessly bridging the operational gap between IT and OT for a more seamless collaboration and operating model
  • Increase safety and reliability
  • Real time reporting and risk dashboard at asset, site and organizational level
  • Scalable and repeatable methodologies

How we work with you

We follow a structured, collaborative approach so you can move from insight to action at a pace that works for your operations.

Understand and prioritise

We build a shared view of your OT landscape, risks and opportunities. Together we map assets, connections and dependencies, assess your current maturity and review your people, processes and culture.

The outcome is a practical view of where you stand today and a prioritised roadmap that balances quick wins with strategic initiatives so you can decide where to act first.

Design and implement controls that work in operations

We then help you design and implement security controls and architectures that fit how your plants and networks actually run. That can include segmentation, identity and access, monitoring, standards and procedures and site level “gold builds”.

We work alongside your OT, IT and engineering teams and, where relevant, your integrators and vendors so changes are safe, scalable and sustainable.

Monitor, improve and recover with confidence

We embed OT security into your day-to-day operations. This can include integrating OT with your SOC, tuning monitoring use cases and playbooks, running exercises, supporting incident response, and strengthening backup and recovery.

Our focus is to help you detect issues earlier, respond more effectively and return to safe operations faster – maintaining continuity even as threats evolve.

Our Operational Technology Cyber Lab

Our Operational Technology Cyber Lab in the Middle East is a digi physical twin of a cognitive city with power, utilities, maritime logistics and solar assets represented. It connects real OT, IoT and IT technologies and is linked with other PwC labs globally, which creates a unique, cross- regional environment to rehearse, test and learn.

In the Lab you can:

  • Experience realistic attack scenarios on representative OT environments and see how they play out in operations and the control room
  • Run simulations and crisis exercises that bring together OT, IT, engineering, HSE, resilience and leadership teams
  • Test OT security tools, architectures and integrations before large scale deployment
  • Validate vendor and integrator solutions and understand how they behave in a broader ecosystem

The Lab brings OT engineers, ethical hackers and sector specialists together with leading OT and cyber platforms. It is a practical expression of our human led, tech powered approach so you can strengthen resilience without putting live operations at risk.

Learn more

Why PwC Middle East for OT cybersecurity

Many firms can identify technical vulnerabilities. We focus on what matters most to your business in this region.

  • Deep sector experience 
    We work across oil and gas, power and water, industrial manufacturing, transport and logistics and other critical sectors in the Middle East. We understand how plants, networks and supply chains actually run, and how cyber risk translates into safety, production and service impacts. 

  • Understanding of regulators and national priorities 
    We track regional regulatory developments and national cyber, resilience and safety expectations. We help you design OT security that supports compliance and demonstrates assurance to boards, regulators and partners.

  • Industry leading expertise and alliances 
    PwC has been recognised globally for its industrial and OT cyber capabilities. We combine this with strong alliances with technology leaders such as Microsoft, Palo Alto Networks and others so you can draw on proven solutions and architectures. 

  • From strategy to managed services 
    We support you from initial assessment and strategy through design, implementation and into operations and managed services. That means one team that helps you design the journey and stays with you to make it real.

  • Human led, tech powered 
    Our people bring the expertise that industries are built on, supported by tools, accelerators and threat intelligence that reflect the latest developments in OT security. We work with you side by side so you can build, sustain and accelerate momentum in your OT transformation.

Talk to our OT cybersecurity team

Every OT environment is different. Whether you are starting with a maturity assessment, designing OT architecture for a new facility or looking to integrate OT into your SOC, we can help.

Samer Omar

Cybersecurity & Digital Trust Leader, PwC Middle East

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Raddad Ayoub

Cybersecurity and Digital Trust Partner, PwC Middle East

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Omar Sherin

Partner, Advisory, PwC Middle East

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