PwC Isle of Man Transparency Report 2024

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Our purpose and clients

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 149 countries with more than 370,000 people who are committed to delivering quality in assurance, advisory and tax services. We are committed to driving a strong culture of quality and excellence that is core to our purpose.

As the Isle of Man firm (PwC Isle of Man), we are committed to providing a quality industry-focussed service offering including audit & assurance, tax, advisory, people and organisation and actuarial services. We aim to deliver more value than our clients expect and form long-term relationships. Operating from our Douglas office, we are proud to be a locally owned and controlled organisation of more than 110 staff with 18 Partners/Directors.

Building trust and delivering sustained outcomes in society

PwC’s approach to building trust is designed to meet rising expectations of transparency, accountability and stakeholder engagement. That's why PwC Isle of Man are combining expertise in audit, tax and compliance activities with a drive to expand specialist capabilities in areas such as actuarial, people organisation and sustainability. PwC's approach also recognises the importance of quality - and that reporting and compliance represent just one link in a chain that includes organisational culture, executive mindset, aligned standards, certified professionals, stringent controls, tailored technologies and appropriate governance. It is part of our public interest commitment to consistently perform quality engagements and be transparent about our system of quality management.

Similar to building trust, delivering sustained outcomes requires us to work in an integrated way. Instead of taking a traditional approach to transformation, PwC focuses on the outcomes that our work is seeking to achieve. To deliver the agreed outcomes, we then mobilise our expertise in areas including –among many others –digital services, value creation, people and organisation, tax, sustainability reporting, deals, business recovery services and regulatory compliance.

Our strategy builds on our ongoing commitment to quality. Delivering high-quality work is at the heart of everything we do at PwC and is something that all our stakeholders rightly expect of us.

Evolving to meet the needs of a rapidly changing world

With the world and our island changing faster than ever, so are the expectations of our clients, our people and society. PwC is not immune from the challenges created, so we too must evolve to keep pace with the needs of a rapidly changing world. We are doing this through our focus on what it means to lead and deliver value, and by investing in the skills and capabilities needed to help our clients solve their most complex problems. I have been consistently clear about the benefits we see from being a locally owned and controlled multi-disciplinary firm, and in our complex and evolving business environment, this ability to adapt and collaborate is critical to leading and delivering value.

Delivering value is core to our strategy, with a vision that defines what we want to be known for: collaboration, innovation, empowerment and belonging. Underpinned by our purpose and values, this creates a shared sense of belonging where all our people feel empowered to contribute and innovate, and a culture where unacceptable behaviour is challenged.

Through combining and promoting the right behaviours, upskilling to embrace change and by living our values, we can make a sustainable difference to our clients, our people and in our community.