Consulting services for the insurance industry

To cope with a declining and aging population and changing customer preferences, the insurance industry has been promoting business model reform, digitalisation, and operational efficiency. Changes in the business environment caused by the COVID-19 pandemic have also accelerated transformation across the industry. For example, insurance companies are needing to consider business models and services that go beyond the traditional roles and concepts of an insurance business to provide new customer value, for example by using various data to promote healthy living and to predict and prevent diseases and accidents.

To help life and non-life insurance providers respond to these circumstances, the PwC Japan Group, through collaboration among professionals in a wide range of industries and domains, provides a variety of services and solutions that transcend the conventional framework of insurance. We help insurance companies to solve their complex management issues by providing multifaceted support for the development of business strategies and new business concepts, operating model reform, enhancement of sales practices and channels, improvement of operational efficiency, development of digital strategies, IT modernisation and more.