Authentication service for counterfeit measures

Digital Traceability Service

Reducing the risk of counterfeit damage through authentication with tags and smartphones

In recent years, the rampant proliferation of counterfeit products in markets worldwide has become a serious issue. To mitigate the threat of counterfeit products that can damage brand trust and trigger market losses, and to create a society where everyone can confidently purchase reliable products, we offer a Digital Traceability Service.

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Challenges faced by companies regarding counterfeit products

  • Inquiries about counterfeit products are increasing, especially from overseas.
  • Costs are incurred for shipping from overseas, as well as for component testing and analysis when inquiries arise.
  • Customer support requires a significant number of human resources.
  • The manufacturing techniques and concealment methods of counterfeit products are becoming increasingly sophisticated.
  • The longer it takes to respond, the higher the risk of brand damage.

Solutions provided by our service and benefits of post-counterfeit measures

In addition to post-incident responses, our service offers proactive measures to combat counterfeit damage. Implementing these preventive measures helps mitigate risks and reduce response costs after an incident occurs.

Endless counterfeit damage

The trade volume of counterfeit and pirated goods continues to expand globally. Recent surveys indicate that over 15,000 Japanese companies have reported being ‘victims of counterfeiting’. Moreover, many affected companies have stated that the counterfeit products are ‘indistinguishable from genuine products’, highlighting the increasing sophistication of counterfeiting techniques.

Actual state of counterfeit damage

Features of the Digital Traceability Service

Addressing counterfeit damage with tag technology and smartphones tailored to specific uses

The Digital Traceability Service utilises various tag technologies and smartphones to perform authenticity verification and capture timestamps and location information. In addition to traditional barcodes and QR codes, our service offers the latest ‘invisible and highly variable’ tag technologies. We provide the optimal method for authenticity verification tailored to meet our customers’ needs.

List of available tags


Features of invisible tags

1.High difficulty in counterfeiting

Invisible tags are extremely small, measuring 0.05 to 0.1 mm, making them undetectable to the naked eye and very difficult to locate.
Additionally, the simultaneous verification of tag information and background images makes counterfeiting highly challenging.

2.High variability

Invisible tags can be applied in various ways, such as mixing them with liquids, which means they do not affect the design. For example, tags can be mixed into the ink used for printing logos on products, enabling the product itself to have authentication capabilities.

3.Easy and fast

Using a smartphone app, quick authentication can be performed at the location where the counterfeit is detected.

4.Easy to implement

There are various attachment methods available, allowing for implementation without changing the manufacturing process.

Examples of usable areas

  • Pharmaceuticals/health supplements
  • Daily necessities
  • Films/packaging
  • Wine bottles
  • Food products

Tag reading method

Using a smartphone app, authenticity can be easily and quickly verified.

By holding the smartphone over the tag attached to the product, the app reads the information from the tag and determines authenticity. It also captures information such as location and timestamps, which can be used not only for authenticity verification but also for identifying the origin of counterfeit products.

Mobile application-compatible devices

Please consult with a PwC representative to determine the mobile devices you will use.
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Our team

Kenji Katsura

Deputy Chief Executive Officer, PwC Consulting LLC

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Masayuki Ichiyama

Partner, PwC Consulting LLC

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Hidetoshi Nishiguchi

Managing Director, PwC Consulting LLC

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