At PwC Outsourcing Services LLC, we provide on-site support services by dispatching staff with extensive experience in outsourcing services, such as bookkeeping and managing purchasing, accounts payable and expense reports. In addition, by working on-site in your office, we can quickly identify the needs of your team and propose solutions to streamline your workflow in close collaboration with our digital transformation team. With excellent English communication skills, we can also work seamlessly with your multinational teams, participating in meetings and responding to IT-related queries all in English.
We provide comprehensive support services for your bookkeeping and accounting-related activities, including generating data, such as general ledger and trial balance data. We also prepare the monthly reports or documents needed for financial reporting on your accounting system.
We provide one-stop services that include the preparation of tax returns, in collaboration with PwC Tax Japan.
Bookkeeping | Case #1 One of the client’s bookkeepers was leaving, but they had not found a replacement yet. They were looking for someone who could temporarily fill the position and hand the work over to a successor once they found one. |
Service provided We immediately took over the work from the departing employee. After that, we acted as a temporary replacement and facilitated the client’s meetings with other departments until they could hire a replacement, after which we handed the work over to the new hire. We also provided support for their financial closing process, during which we resolved inconsistent balances in their accounts and created manuals for future handover processes. |
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Purchase to payment Expense reimbursement |
Case #2 The client was looking for post-implementation support for their new ERP system, including training for their employees and an on-site support desk. |
Service provided We handled reviewing the client’s purchase to payment and expense reimbursement processing. While closely collaborating with the client’s accounting team in Japan, we also worked together with their global team to deal with unusual cases and resolve system errors. In addition, we provided support for their individual employees, including training for new employees. |
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Support for streamlining operations | Case #3 The client was having problems with some manually performed tasks, which were very time-consuming and prone to errors. They were seeking a more efficient process. |
Service provided In response to requests we received from the client during our on-site services, we proposed several of our own ideas and helped them automate their time-consuming manual tasks. The solutions we provided included incorporating macros into worksheets and creating import files for their bookkeeping system. We completed all of these streamlining operations in parallel with our accounting outsourcing services. |