Experiential healthcare by design

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  • December 05, 2024

Experiential design is a key consideration when optimising customer experience in the service industries. And healthcare is no different. This series explores the importance of experiential design across the entire healthcare ecosystem for its two biggest users - both patients and healthcare professionals alike. 


Richard Jenkins

Chief Medical Officer, PwC Middle East

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Oliver Sear

Experience Design and Innovation lead in Healthcare, PwC Middle East

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Zeina Koubar

Zeina Koubar

Health Industries Partner, Healthcare Operations, Quality and Patient Safety, PwC Middle East

Tel: +966 56 451 9649

Richard Jenkins

Richard Jenkins

Chief Medical Officer, PwC Middle East

Guy Parsonage

Guy Parsonage

Partner, Experience Consulting, PwC Middle East

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