Managed Services

We manage. You accelerate.

Creating strategic advantage with PwC Canada’s managed services

As Canadian organizations come under increased pressure to reinvent their businesses, the challenges they face are intensifying. They need the right technology to stay ahead of disruption, all while managing new risks and changing regulations and ensuring they have the right data and insights to grow and compete.

Adding to this increased complexity is the rising challenge of finding the right talent to help the organization keep pace with change. As talent pressures grow, many organizations are turning to trusted partners to run and evolve their operations. This is where the right managed service provider can make a difference, not only by freeing up companies to focus on their strategic priorities but also by bringing a new approach aimed at delivering tangible results and continuous performance improvement.

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A recent PwC survey of more than 2,000 executives globally found clear advantages for organizations that use managed services for strategic advantage or to close capability gaps. These organizations outperformed those using managed services only for cost savings by more than 40%.

How we collaborate with you to help you grow, thrive and accelerate

Optimizing technology and talent
Bringing insights you can act on
Delivering outcomes together

Optimizing technology and talent

We’re continually investing in our people, their skills and our own technology capabilities so we can bring you the latest thinking, leading practices and solutions. You’ll benefit from flexible access not only to our proprietary digital solutions but also the solutions powered by our alliances with the world’s top technology companies.

Bringing insights you can act on

With our deep industry knowledge, global perspectives and compliance, regulatory and tax expertise, we understand how businesses run and what creates a strategic advantage. You can count on our team of solvers to be ready with data-backed insights into what’s coming next and how your organization can innovate and grow. And because of our commitment to continuous improvement and sharing what we learn with you, your organization gets stronger as your own knowledge and capabilities grow.

Delivering outcomes together

We start with shared goals and work closely with you to simplify your challenges, expand your capacity and get your operations ready for accelerated growth. Our managed services offer collaboration you can trust through solutions designed to reward real outcomes, share risks and keep you in control. We’re one team, working seamlessly with you as a trusted managed service provider to accelerate your ambitions.

PwC Canada collaborates with Google Cloud to create industry-leading solution to help combat cybersecurity threats

The solution, known as the Managed Extended Detection and Response (MXDR), helps clients manage cybersecurity threats and protect their data.

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Our managed services versus traditional outsourcing: Helping you gain a competitive edge

We’ve created a managed services model that’s about so much more than traditional outsourcing arrangements, which focus on labour arbitrage and outdated technology and business operations. Our approach goes further, offering more value by enabling speed to market, better outcomes and greater resiliency.

Working with us gives you access to the right technology that delivers real results, insights that power business outcomes, solutions aligned with your strategic vision and the deep industry knowledge and expertise you need to gain a competitive edge.

All of our managed services are flexible and scalable to match your unique needs and enable key business outcomes, such as:

Building future-fit corporate functions

Running and continuously evolving critical areas of your business like your tax, legal and finance functions.

Ensuring a more risk-resilient enterprise

Proactively managing current and emerging risks to your business in areas like financial crime, compliance, tax, supply chain and cybersecurity.

Building a cloud-powered business

Harnessing the power of the cloud to drive brand differentiation and growth through our combined capabilities across application evolution, cybersecurity, analytics and cloud innovations.

Creating value-driven supply chains

Building a resilient and efficient supply chain by optimizing operations, harnessing data, automation and emerging technologies and addressing key issues related to tax, risk and legal matters.

Optimizing customer experiences

Delivering quality customer experiences that add value through services that support you with customer management, funds administration, data and analytics and cloud technologies.

Our managed services offerings

Our managed services include scalable offerings across a number of business functions and issues. We start by understanding your most important issues and then combine multiple services to create a customized solution to achieve the desired outcomes.

Business Outcome Managed Services

Customer
Finance
Human resources (HR)
Legal
Procurement and supply chain
Sustainability
Transformation
Tax

Risk and regulatory managed services

Cyber
Enterprise risk and controls monitoring
Financial crime
Internal audit
Third party risk management and operational resilience

Technology managed services

Artificial intelligence
Application evolution
Cloud operations
Data, Analytics and insights
Engineering operations
Enterprise testing

Our ecosystem of alliances: Reinventing your business together

By choosing us as your managed service provider, you’ll get access to our network of top technology alliances and the latest solution offerings. We combine this with our own portfolio of digital solutions to help you execute with speed and create insights you can act on.

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Awards and recognitions

We’re seeing growing recognition of our high-quality strategy, implementation, managed services and consulting work on everything from cloud transformation to data and analytics. Here are just a few examples of what PwC Canada brings to your business reinvention:

AI Services

PwC named a leader in the IDC MarketScape: Canadian AI Services 2022.
Amazon Web Services

PwC achieves AWS Premier Consulting Partner status.
Cloud Professional Services

PwC named a Leader in the IDC MarketScape for Worldwide Cloud Professional Services, 2022.
Cyber

PwC named a Leader in Global Cybersecurity Consulting and Global Digital Experience Agencies reports by Independent Research Firm.

Data & Analytics

PwC positioned as a Leader in Gartner Magic Quadrant for Data and Analytics Service Providers.
Microsoft

PwC rated as a Leader for Microsoft Dynamics 365 Services as well as 2021 Partner of the Year.
SAP

PwC named a leader in the IDC MarketScapeWorldwide SAP Implementation Services 2022.