To create a smart city, we believe that there are two essential elements: the use of technology, and a promotional structure to support resident-driven initiatives. In this report, we present the results of our in-depth research of seven early examples from Europe, China and India, which show that these two factors are essential for a successful Smart City.
Digital twins, big data, drones, next-generation mobility (MaaS) and more—various technologies have been attracting attention for their roles in Smart City initiatives. However, if the deployment of those technologies becomes the very goal of a smart city project, the project will not result in the realization of the city’s ideal vision for the future. To achieve this vision, it is important to understand the social issues which stand in the way of its realisation, analyse the causes, and consider solutions that can be achieved by using the appropriate technologies. Many examples of selecting technologies that are suited to the specific issues facing a city and using those technologies to resolve the issues can also be seen in the leading examples from overseas.
In an issue-drive smart city project, it is important to focus on the city’s residents in order to identify their needs and the issues they face. When working to resolve the issues faced by residents, it is also important to create mechanisms to carry out these initiatives through collaboration and cooperation among residents and all other related stakeholders. The leading examples in this report also provide hints on how to achieve this by, for example, setting up a dedicated organization to coordinate the initiatives. However, even with such an organization in place, continuous resident-centred activities are also needed to promote the spread of technology and to eliminate fears related to data utilisation.