Entering the US market with a platform built on compassionate care
PwC helped a global insurance company redefine its business model to enter the US market and launch a Salesforce-based platform to support caregivers.
Reinvent the business of customer relationships
In this era of heightened competition and evolving consumer expectations, prioritizing customer experience isn't just a choice; it's a strategic imperative.
Enabled by technology, and driven by an obsession on outcomes, PwC and Salesforce unite innovation, expertise and trust to reshape possibilities and help create a future that's brighter, smarter, and more customer-focused than ever before. Our collaboration exemplifies a commitment to delivering the highest level of value and results to clients, ultimately helping redefine how companies connect with customers and operate in the digital age.
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PwC and Salesforce. Switch on outcomes.
Inspired and united in the pursuit of innovation.
Explore how we’re powering innovation and elevating outcomes for companies across industries
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Business model reinvention at Saks Fifth Avenue
Hear about Saks' mission to help consumers express their identity through inspiring fashion and luxury, and how technology is driving innovation and business model reinvention.
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Wyndham Hotels and Resorts: A story of cloud and AI-transformation
Hear from Scott Strickland, Chief Commercial Officer for Wyndham Hotels and Resorts, as he shares how they leverage cloud and AI innovations to power personalized experiences for three distinct customer types: guests, service agents and franchise owners.
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Fueling Digital, Growth-Driven Guest Engagement with AI
Hear how Wyndham Hotels is reimagining customer journeys with a tech-powered approach that helps unify the guest & agent experience for greater efficiency, satisfaction and revenue growth.
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Switch on AI outcomes with PwC and Salesforce
Learn how PwC’s human-led, tech-powered approach turns possibilities into outcomes with AI, Data, CRM and Salesforce.
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Future-ready industry solutions to help you see and stay ahead
Click to explore our solutions that help you solve your most pressing business challenges and further increase the capabilities of your existing Salesforce implementation.
PwC solutions powered by Salesforce Customer 360
With our deep industry experience, we have award-winning solutions and accelerators to help you enable the full potential of your Salesforce Customer 360, while putting trust at the heart of your Salesforce transformation.
Learn how to maximize your Salesforce investment and unite your sales, service, marketing, commerce, IT, and analytics around the most valuable asset of your business — your customers.
PwC is a proud leader in digital transformation. Since 2013, our work has been recognized globally with a variety of innovation and industry awards.
“Deep industry and transformation experience is at the centre of what [PwC] offers clients. It is also increasingly leveraging the PwC portfolio to provide innovative and creative client solutions by leveraging audit and tax capabilities.”
“We’re energized and inspired by our clients everyday to turn their big ideas into breakthrough outcomes. We unite our strategy with Salesforce technology to help companies reinvent and innovate in ways that drive their businesses forward and meet the future head-on.”
Read our latest CRM insights
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Learn how to enhance value from IT and agentic AI spending under the new consumption pricing model
PwC can help you leverage the flexibility of Salesforce’s new consumption based pricing model while driving value with agentic AI.
A CFO’s guide to technology as a growth engine
The right tech initiatives can help CFOs address finance resources concerns, ensuring top-line revenue growth and bottom-line operational efficiency improvements.
How Salesforce Revenue Cloud works for the modern CFO
Explore how Salesforce Revenue Cloud transforms revenue operations, equipping CFOs with the insights and tools to help guide growth and innovation.
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How can experience matter to you?
Our unique Design, Innovation and Adoption team at PwC brings together certified technical designers who understand the art of configuration and customization. Discover why co-designing with end users leads to incredible, tailored solutions and how embracing diverse perspectives can transform your company's success.
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Contact us
Reggie Walker
Partner, Global Salesforce Alliance and Competency Leader, PwC US
As an Advisory Partner, Reggie leads PwC’s Global Salesforce Alliance and Practice. Previously, he served as a member of PwC's US Leadership Team as PwC's Chief Commercial Officer, responsible for all Brand, Marketing, External Communications and Relationship Development activities.
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